IT Specialist/ System Administrator

1 month ago


Waller TX United States Ledgent Technology Full time

Job Purpose: The IT Specialist plays a vital role in bridging frontline technical support and foundational system administration. This position provides advanced support to end-users by addressing complex technical issues, maintaining the company's IT infrastructure, and ensuring efficient operations across both in-person and remote work environments. The IT Specialist leverages strong troubleshooting skills and a deep understanding of Windows systems, networking fundamentals, and security practices to resolve escalated tickets and assist with system maintenance. Additionally, this role oversees help desk ticketing operations, ensuring a responsive support environment..

General Job Duties:

  • Respond to and resolve advanced technical support tickets, addressing hardware, software, and network-related issues for end-users.
  • Assist with user account management, permissions, and access controls within Active Directory and other company systems.
  • Monitor and maintain system health, performing regular updates, backups, and maintenance to ensure system reliability.
  • Support network configurations and troubleshoot connectivity issues, collaborating with network administrators as needed.
  • Implement and enforce security protocols, identifying potential vulnerabilities and ensuring compliance with security policies.
  • Document troubleshooting procedures, system configurations, and IT policies to enhance support efficiency and knowledge sharing.
  • Provide remote and in-person technical support, creating a responsive and user-friendly support environment.
  • Collaborate with systems administrators to support infrastructure projects, server maintenance, and system upgrades.
  • Educate end-users on IT best practices, offering training on company technology and security protocols.
  • Identify and recommend process improvements to streamline IT support and enhance system performance.
  • Operate and manage the help desk ticketing system, ensuring efficient ticket handling, prioritization, and resolution while supporting help desk processes and best practices.
  • Supporting a fully integrated ERP system including technical and security setups, custom report writing to include SQL queries and dashboards.
  • Set up and launch complex hardware and software programs for automating labor entry, paperless systems, and streamlining manual processes.
  • Conduct system backups, security updates to prevent data loss and unauthorized system access.

Skills/Qualifications:

  • 4-6 years' experience in computer networks and systems maintenance.
  • Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience.
  • Hands on experience with setting up and maintaining Local Area Networks, Wide Area Networks, Firewalls/Network Security, Internet/Intranets, and System Storage Capacity for mid-size organizations in a manufacturing environment.
  • Proficient in Windows OS, Windows server, MS Office and familiar with Office 365.
  • Strong troubleshooting and problem-solving skills.
  • Basic to intermediate networking knowledge, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity troubleshooting.
  • Strong communication and interpersonal skills, with the ability to assist end-users in person and remotely while clearly explaining technical concepts.
  • Strong sense of discretion and confidentiality required.
  • Ability to train non-technical users on the use of new software for a variety of uses.
  • Experience with help desk ticketing systems and familiarity with help desk workflows and best practices.

Skills Education Required:

  • Bachelor's Degree in Computer Science or related field.
  • 4-6 years of experience as an IT specialist or support engineer.
  • Work Location: Waller, Texas

Desired Skills and Experience

LAN

WAN

Active Directory

Firewalls



  • Jacksonville, FL, United States PATH FORWARD IT LLC Full time

    Grow your IT career with us!Do you enjoy technical project work in the cloud and problem solving?Do you want to surround yourself with passionate, knowledgeable IT experts?Are you a strong communicator who thrives when helping others?Are you looking for a company that values its employees and its culture?This could be a good fit for you - and for us!Path...

  • Systems Administrator

    1 month ago


    Houston, TX, United States Robert Half Full time

    Robert Half is partnering a medium sized business in need of a Systems Administrator. Candidate responsibilities include desktop and network administration, field technology support and back-up support for applications. A great customer service attitude is key as this position supports the headquarters management and administration teams as well as our field...


  • , OK, United States Air Force Civilian Service Full time

    Come be a part of something big! Smart Minds, Cool Jobs and Awesome Rewards! Fueled by innovation, talent and ambition, the Air Force Civilian Service (AFCS) is seeking civilian professionals prepared to deploy war-winning capabilities on behalf of the United States Air Force. The Air Force Civilian Service (AFCS) is looking for a full-time Information...


  • Libertyville, IL, United States System Soft Technologies Full time

    PRIMARY DUTIES AND RESPONSIBILITIES:• Provide monitoring, support, and productivity enhancements for in-house encrypted UniVerseDatabases running on Linux platforms in multiple geographies• Perform UniVerse database upgrades and conversions as required• Manage database history files to facilitate application development testing• Participate in system...


  • Colorado Springs, CO, United States System Soft Technologies Full time

    Administrative Specialist City Permit/Policy Administration Job Duties:Review, process and approve permits for work within the ROW. This includes the utilization of several programs including Accela and cartegraph.


  • Herndon, VA, United States ALTA IT Services Full time

    Linux Systems Administrator (Tier II) Read all the information about this opportunity carefully, then use the application button below to send your CV and application. TS/SCI Clearance Herndon, VA - onsite ALTA ITS is seeking a Linux Systems Engineer (Tier ll) to work for a government contractor in the Herndon, VA area. This is an exciting opportunity to...


  • Chicago, IL, United States System Soft Technologies Full time

    • Two years’ experience installing and supporting UniVerse Database Systems a plus• Broad system administration background, strong UNIX skills and familiarity with Windows, andLinux• Strong TCP-IP, DNS, and networking skills are required in addition to knowledge of SSHcertificates, GPG and PGP encryption, FIPS 140-2, AES, SFTP, SCP, FTPS, AS2, HTTPS,...


  • Frisco, TX, United States LHH Full time

    Systems Administrator will be responsible for managing and optimizing the organization’s Microsoft 365 environment, including SharePoint, Power Apps, and Teams. This role will involve overseeing the day-to-day administration of Microsoft 365 solutions and systems.***This is a fully on-site position M-F***Responsibilities:Manage and maintain the...


  • Waller, Texas, United States DAIKIN COMFORT TECHNOLOGIES MFG LP Full time

    Job OverviewDaikin Comfort Technologies MFG LP is seeking an experienced HCM System Support Specialist to join our team. As a key member of our HR department, you will play a critical role in supporting the implementation and maintenance of our Human Capital Management (HCM) system.The ideal candidate will have a strong technical background, with experience...


  • Greenville, TX, United States Insight Global Full time

    Must-Haves: Bachelor’s degree in computer science, Engineering, or a related field with a minimum of 6 years of relevant experienceSecret Clearance or higherExperience with Linux server and workstation systems administration on Red Hat based distributions (RHEL9, RHEL8, RHEL7, Rocky8, CentOS7) to include:Break/fix troubleshootingProvisioning via Satellite,...


  • Houston, TX, United States TransCore Full time

    TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Sr Systems Administrator to join our team in Houston, Texas. Job Description: The Sr Systems Administrator position provides day-to-day technical support for existing customer installations as well as new deployments of proprietary multi-server tolling applications. Responsible for...

  • IT Specialist

    2 weeks ago


    Waller, United States Ledgent Technology Full time

    This position will pay up to $43/HR and is ON SITE in Waller, TX.General DescriptionJob Purpose: The IT Specialist plays a vital role in bridging frontline technical support and foundational system administration. This position provides advanced support to end-users by addressing complex technical issues, maintaining the company's IT infrastructure, and...

  • IT Specialist

    2 weeks ago


    Waller, United States Ledgent Technology Full time

    Job Purpose: The IT Specialist plays a vital role in bridging frontline technical support and foundational system administration. This position provides advanced support to end-users by addressing complex technical issues, maintaining the company's IT infrastructure, and ensuring efficient operations across both in-person and remote work environments. The IT...


  • Clearwater, FL, United States BayCare Health System Full time

    Join the team that is revolutionizing health care – BayCare Health SystemOur network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of...

  • System Administrator

    4 weeks ago


    San Antonio, TX, United States University Health Full time

    POSITION SUMMARY/RESPONSIBILITIES Provides computer technical expertise, technical guidance and direction in the implementation and operation of computer systems; used for financial, clinical and/or administrative systems. Organizes and schedules a variety of computer system tasks in a timely and proficient manner and in compliance with departmental and...


  • , MD, United States ALTA IT Services Full time

    Network Support Specialists NeededJoin our team at ALTA IT Services as a Network Support Specialist. As a key member of our team, you will play a pivotal role in ensuring the integrity and reliability of our network infrastructure.About the RoleAs a Network Support Specialist, you will be responsible for maintaining and troubleshooting our network systems,...

  • System Administrator

    3 weeks ago


    San Antonio, TX, United States University Health Full time

    POSITION SUMMARY/RESPONSIBILITIES Provides computer technical expertise, technical guidance and direction in the implementation and operation of computer systems; used for financial, clinical and/or administrative systems. Organizes and schedules a variety of computer system tasks in a timely and proficient manner and in compliance with departmental and...

  • Linux administrator

    1 month ago


    Phoenix, AZ, United States Tech One IT Full time

    Working on Batch Team High level of Linux experience is a MUST HAVE Skybot/Goanywhere experience is preferred. These tools are very specific and that may be difficult but other scheduler tools/MFT. These are very specific tools and while preferred, automation and more specifically job scheduling/MFT administration would be desired. MUST HAVE SKILLSETS Heavy...

  • Credit Administrator

    4 weeks ago


    Waller, United States Aston Carter Full time

    Job Title: Credit Administrator Responsibilities Assist collectors with their portfolios and manage severely past due accounts. Read and interpret contracts to understand billing and collections for each customer. Reach out to customers for payment and update invoice, credit, and account statuses in Cforia. Manage vague invoices, determine appropriate...


  • Boston, MA, United States Karen Clark & Company Full time

    About KCC Karen Clark & Company (KCC) is the innovation and technology leader in weather, climate, and catastrophe risk modeling. KCC professionals are globally recognized experts in catastrophe modeling and risk management. From our headquarters in Boston, Massachusetts, we provide advanced models, innovative software, and comprehensive consulting services...