HVAC Truck Based Service Manager

1 week ago

East Peoria IL United States Johnson Controls Full time

Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away.

What we offer:

  • Competitive salary
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

 

What you will do 

Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance.  

How you will do it 

  • Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work.  
  • Drives L&M growth through Technicians and Team Leads.  
  • Leads the execution efforts of assigned Service business to include warranty-related customer issues. 
  • Responsible for procuring and mainlining fleet and tools inventory. 
  • Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process. 
  • Reviews and approves all L&M quotations. 
  • Responsible for budgeting, forecasting, accounts payables/receivables. 
  • Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues. 
  • Responsible for safety performance and program compliance. 

What we look for 
 Required 

  • Technical school training or equivalent experience in the building controls industry. 
  • Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team. 
  • Strong interpersonal, customer service, negotiating skills. 
  • Basic financial accounting experience.  
  • Demonstrated competence in writing and verbal communication skills.  

Preferred 

  • Diploma in Electronic or Mechanical Systems. 
  • Two years prior experience in the building controls industry.  
  • Five plus years in a service management role directing a similar service deliverable team  
  • Three or more years of management experience in a similar service deliverable environment. 

HVAC Truck Based Service Manager at Johnson Controls summary:

As an HVAC Truck Based Service Manager at Johnson Controls, you will lead customer account management and ensure profitability and productivity of service delivery. Your responsibilities include employee development, managing customer relationships, and maintaining compliance with safety programs. You will drive growth through effective leadership, forecasting, and resource management while being supported by a collaborative team environment.


Keywords:

HVAC, Service Manager, Building Controls, Customer Account Management, Employee Development, Profitability, Safety Compliance, Technical Leadership, Team Management, Service Delivery

  • HVAC Truck Based Service Manager

    3 weeks ago

    East Peoria, IL, United States Johnson Controls Full time

    Build your best future with the Johnson Controls teamAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Service Manager

    3 weeks ago

    East Peoria, United States Johnson Controls Full time

    Build your best future with the Johnson Controls teamAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Service Manager

    2 weeks ago

    East Peoria, United States Johnson Controls Full time

    Build your best future with the Johnson Controls teamAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Service Manager

    3 weeks ago

    East Peoria, United States Johnson Controls Full time

    Build your best future with the Johnson Controls teamAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Service Manager

    5 days ago

    Capitol Heights, MD, United States Johnson Controls Full time

    HVAC Truck Based Service Manager at Johnson Controls summary: The HVAC Truck Based Service Manager at Johnson Controls leads customer account management to enhance service delivery and drive profitability. The role involves overseeing a service team, ensuring safety compliance, managing relationships, and facilitating employee development. Ideal...

  • HVAC Truck Based Service Manager

    4 weeks ago

    East Peoria, IL, United States Johnson Controls Full time

    Build your best future with the Johnson Controls teamAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Service Manager

    2 weeks ago

    Capitol Heights, MD, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Service Manager

    4 weeks ago

    East Peoria, United States Johnson Controls Full time

    Build your best future with the Johnson Controls teamAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Service Manager

    5 days ago

    Horsham, PA, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Senior Controls Tech

    6 days ago

    Arlington Heights, IL, United States Johnson Controls Full time

    HVAC Truck Based Senior Controls Tech at Johnson Controls summary: The HVAC Truck Based Senior Controls Technician is responsible for programming, troubleshooting, installing, and maintaining HVAC control systems. This role involves responding to service calls and providing technical support to customers while ensuring compliance with safety standards. The...

  • HVAC Truck Based Service Manager

    3 weeks ago

    East Peoria, IL, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Senior Controls Tech

    2 weeks ago

    Arlington Heights, IL, United States Johnson Controls Full time

    HVAC Truck Based Senior Controls TechnicianWhat you will doPerform HVAC Control systems programming, troubleshooting, installation, commissioning and preventative maintenance as it is related to mechanical, electrical, and low voltage controls components.Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as...

  • HVAC Truck Based Senior Controls Tech

    6 days ago

    Arlington Heights, IL, United States Johnson Controls Full time

    HVAC Truck Based Senior Controls Tech at Johnson Controls summary: The HVAC Truck Based Senior Controls Technician is responsible for programming, troubleshooting, installing, and maintaining HVAC control systems. This role involves responding to service calls and providing technical support to customers while ensuring compliance with safety standards....

  • HVAC Truck Based Service Manager

    2 weeks ago

    Capitol Heights, Maryland, United States of America Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Service Manager

    2 months ago

    Cranberry Township, Pennsylvania, United States of America Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Sr Controls Tech

    2 weeks ago

    Arlington Heights, IL, United States Johnson Controls Full time

    What you will doPerform HVAC Control systems programming, troubleshooting, installation, commissioning and preventative maintenance as it is related to mechanical, electrical, and low voltage controls components.Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including...

  • HVAC Truck Based Mechanic

    2 weeks ago

    Rockville, VA, United States Johnson Controls Full time

    What you will do Do you have HVAC experience? We are looking for skilled Journeymen who have worked in residential, light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment.   We provide factory certification through our Service Technical Academy (STA)...

  • HVAC Truck Based Service Manager

    2 months ago

    East Peoria, United States Johnson Controls Full time

    Build your best future with the Johnson Controls teamAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • HVAC Truck Based Mechanic

    3 weeks ago

    Rockville, VA, United States Johnson Controls Full time

    What you will do Do you have HVAC experience? We are looking for skilled Journeymen who have worked in residential, light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment.   We provide factory certification through our Service Technical Academy (STA)...

  • HVAC Truck Based Mechanic

    5 days ago

    Edison, NJ, United States Johnson Controls Full time

    HVAC Truck Based Mechanic (union) at Johnson Controls summary: The HVAC Truck Based Mechanic is responsible for performing maintenance, repair, and replacement services on commercial heating and cooling systems, particularly in light and heavy commercial markets. Candidates should possess at least two years of mechanical troubleshooting experience in the...