Food Outlet Manager

3 weeks ago

Bloomington, United States Great Wolf Lodge Full time

Pay: $0 per year - $0 per year


At Great Wolf, the Food Outlet Manager leads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.


Join our Pack:  

•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels  

•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives  

•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training  

•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund  

•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.  

 

Benefits:  

•Medical, Dental, and Vision insurance  

•Health savings account  

•Telehealth resources  

•Life insurance  

•401K with employer match  

•Paid vacation time off  

•Paid parental leave  


Essential Duties & Responsibilities

  • Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions
  • Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met
  • Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions
  • Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies
  • Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
  • Ensures balance of registers and daily reporting of financials
  • Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair


Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • 1+ year supervisory experience in a food/restaurant setting
  • Demonstrated ability to effectively resolve conflict
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed


Desired Qualifications & Traits

  • Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
  • Excellent customer service skills
  • Positive attitude


Physical Requirements

  • Ability to lift 30 lbs.
  • Ability to stand/sit for long periods of time
  • Ability to bend, stretch and twist


Application Instructions  

We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). Complete an application and a recruiter will reach out on next step. 

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