Food Outlet Manager
4 weeks ago
Pay: $60000 per year - $60000 per year
At Great Wolf, the Food Outlet Manager leads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
- Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions
- Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met
- Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions
- Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies
- Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
- Ensures balance of registers and daily reporting of financials
- Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair
Basic Qualifications & Skills
- High School diploma or equivalent experience
- 1+ year supervisory experience in a food/restaurant setting
- Demonstrated ability to effectively resolve conflict
- Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
Desired Qualifications & Traits
- Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
- Excellent customer service skills
- Positive attitude
Physical Requirements
- Ability to lift 30 lbs.
- Ability to stand/sit for long periods of time
- Ability to bend, stretch and twist
Application Instructions
We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). Complete an application and a recruiter will reach out on next step.
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