Network Tech Support Analyst

1 week ago


Williston ND, United States Experis Full time

Role : Network Tech Support Analyst
Location : East Williston, ND 58801Onsite)
Duration : 12+ Months long term contract
Pay range : $45 - $50/Hr . on W2.

Job Description
Infrastructure, Analyst, Network Technical Support Develop and perform implementation activities for projects Perform Quality Assurance activities including identifying and submitting network design issues to Engineering Participate in Follow-the-Sun (FTS) on-call rotation Primary contact for vendor TAC in support of operational problems Develop and maintain Technical Support process and deliverables Develop and maintain process for hand-over of technology and service to Operations Develop and maintain Network Service Support Models Develop and maintain Operations Practices Develop and maintain workflow automation Other Responsibilities Assist with development and maintenance of Network Service General Practices Network technology and service ISRMPs Network technology recommendations Network device OS recommendations Technology training program Network service strategy Device configuration standards

Technical Skill Requirements:
Minimum of 3-5 years of Telecom Networking related experience with specialties in supporting one or more areas
• Medium to large enterprise networking infrastructure/services.
• Core Networking Technologies - Routing, Switching, TCP/IP, Wireless LAN
• Transport technologies - MPLS, Frame Relay, VSAT, Leased lines, campus cabling
• Network Security - Remote Access Technologies, IPSec
• Voice Service technologies; PBX, VMX, Call Center-IVR, Cisco IP Telephony, Microsoft LYNC
• Data Centre Services - Application Accelerator, Load Balancer
• Routing Protocols - BGP, ISIS, EIGRP Vendor familiarization - Cisco, Juniper, F5 General Skills: Fluent English communication skills, both verbal and written Presentation and interpersonal skills Mature and able to work in a global virtual team environment Proactive and able to work independently with minimal supervision Multitasking Skills - (ability to manage assigned tasks while being flexible work other priority issues as they arise)Process oriented Good analytical skills Good team player Project management skills Computing Environment: Cisco/Juniper/HP routers and switches, W7, W2K, UNIX, LINUX subsets and proprietary solutions for specific systems and applications
 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.



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