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SBA Loan Coordinator

4 weeks ago

Matthews NC United States Truliant Federal Credit Union Full time

Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Purpose of the Job

The SBA Loan Coordinator, is responsible for facilitating the successful processing and administration of Small Business Administration (SBA) loans. The SBA Loan Coordinator is responsible for managing loan applications, ensuring compliance with SBA regulations, and providing exceptional customer service to clients throughout the loan process.

Essential Functions and Responsibilities

  • Manages the entire loan application lifecycle, from initial intake to final closing. This includes collecting and verifying borrower documentation, ensuring completeness, conducting due diligence tasks, and coordinating with Loan Officers and Underwriters.
  • Maintains meticulous attention to detail to ensure adherence to all SBA regulations, program guidelines, and bank policies throughout the loan process.
  • Acts as a liaison between borrowers, loan officers, credit analysts, and other departments, facilitating clear and timely communication throughout the loan cycle.
  • Prepares comprehensive loan packages with all necessary financial documents, business plans, and supporting materials for underwriting review and approval.
  • Manages and facilitates the loan closing process, ensuring all documents are signed, conditions are met, and funding is disbursed smoothly.
  • Assists with servicing of funded loans, such as collecting information for ongoing compliance.
  • Stay updated on current SBA loan programs and industry trends, researching competitor offerings as needed.
  • Other Duties and Responsibilities
  • Assists with other tasks and projects as assigned.

Knowledge, Skills, and Abilities

  • Must have excellent communication skills in English, both verbal and written, along with excellent interpersonal skills to build strong relationships with borrowers and internal teams.
  • Must have basic knowledge of Microsoft Office
  • Must be proficient in loan processing software (e.g., Loan origination system - LOS) and familiar with relevant financial databases
  • Must have in-depth knowledge of SBA loan programs (e.g., 7(a), 504), regulations, and eligibility requirements
  • Must have ability to understand all business processes within the credit union
  • Must demonstrate resourcefulness, strong organization, and meticulous attention to detail, coupled with excellent multitasking abilities and effective prioritization skills.
  • Must have strong analytical and problem-solving skills to identify and resolve any loan processing issues
  • Must be able to work in a general office environment
  • Must be flexible and able to shift resources and priorities as required
  • Should possess a strong commitment to providing excellent service to Truliant’s members

Physical Requirements

  • Occasional standing, walking, bending, and stooping required
  • Must be able to sit at a desk for long periods of time and use a computer
  • Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds

Education and Background

  • Bachelor's degree in finance, business administration, or a related field required
  • Minimum 3-5 years of experience in SBA loan processing or a similar commercial lending role required

If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant 

As a member of the Truliant family, you will enjoy the following full time benefits:

  • No-cost employee Medical, dental, vision coverage
  • Prescription benefits (including mail order)
  • Paid holidays and Paid Time Off (PTO)
  • 401(k) plan with contribution matching
  • Paid community involvement volunteers hours
  • Paid group life Insurance
  • Teammate loan discounts
  • Tuition reimbursement
  • Short and long-term disability
  • Health & Wellness program
  • Teledoc (physician video conferencing)
  • Onsite fitness facilities or health club reimbursement
  • Employee Assistance Program (EAP)
  • Medical flexible spending account
  • Dependent care flexible spending account