Fraud Strategy Consultant: Claims Capability and Continuous Improvement

1 day ago

NashvilleDavidson TN United States Regions Bank Full time

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Fraud Strategy Analyst performs analysis and interpretation of fraud-based threats by gathering and analyzing data and providing reports from the analysis.

Primary Responsibilities:

  • Collects and interprets macro level fraud data and trends to prepare executive level summaries and overviews.
  • Partners with Line of Businesses from across Regions as a fraud subject matter expert providing fraud risk assessments on key initiatives and new and existing products.
  • Conducts business and process reviews to identify gaps or ineffective fraud protections.
  • Facilitates conversations with key constituents from across Regions on fraud and fraud risks enabling fact-based decision.
  • Leads the execution of multiple large transformation programs and delegates responsibilities to resources within and outside the group.
  • Oversees the creation of key deliverables (e.g. executive presentations, white papers).
  • Assesses the impact when new partnerships, technologies, and/or methodologies are introduced to the organization.
  • Develops operational and technical recommendations on tools, applications, and process improvements.

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements:

  • Bachelor's degree in Finance, Information and Operations Management, Entrepreneurship, Consulting, or related degree.
  • Five (5) years of experience in product management, finance, consulting, strategy development, Six Sigma, or Agile.

Preferences:

  • Consulting experience.
  • Execution background – Six Sigma or Agile team experience.

Skills and Competencies:

  • Curious, observant, and energetic.
  • Exceptional communication and presentation skills.
  • Independent self-starter.
  • Strong data and analytics capabilities.
  • Experience with fraud claims from intake to final decision.
  • Understanding of Compelling Evidence and Visa Chargeback processes.
  • Understanding of Reg E, Reg CC.
  • Ability to understand and document detailed process flows from intake to final decision.
  • Ability to suggest and influence key decision makers for design decisions.
  • Ability to influence strategy and roadmaps.
  • Experience executing improvement projects for Fraud Detection and Customer Experience.

This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary location being for Birmingham, AL, Nashville, TN, Atlanta, GA, or Charlotte, NC. Regions will not provide relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely.

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Position Type: Full time

Compensation Details:

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

Job Range Target:

Minimum: $86,645.60 USD

Median: $112,120.00 USD

Incentive Pay Plans:

Benefits Information:

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.


Location Details:

Riverchase Operations Center

Location: Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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