Fraud Technical Analytics Service Consultant II

1 day ago

IL United States Allstate Insurance Full time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Fraud Risk and Return Management (FRRM) team within ERRM (Enterprise Risk and Return Management) helps areas prevent and reduce fraud risk for Allstate and our customers. This role supports and collaborates with the fraud consultants team to drive a central enterprise fraud governance and escalation function.

Key Responsibilities
  1. Adapts communication techniques for audiences at multiple internal/external levels, developing key storyline messaging and articulating a clear point of view, taking into account the perspective of all related stakeholders.
  2. Supports the fraud consultants team in providing fraud technical data analysis, insights and thought leadership to drive the execution of FRRM strategies.
  3. Impacts the development and advancement of key fraud strategies for the enterprise, contributing to the build of the fraud data mart and driving outcomes for high value fraud scenario analysis.
  4. Proactively anticipates potential issues/roadblocks and develops preventative measures through partnership with business, technology, and risk areas.
  5. Leads fraud investigations and technical analysis of fraud incidents that are cross-functional and impactful across multiple areas and stakeholders; assists with the development and execution of fraud incident response and analysis to detect, alert, contain, and document fraud incidents and root cause analyses.
  6. Contributes to the control program's fraud technical analytics strategy.
  7. Leads fraud technical data and tooling work, identifying data, tools, and coding languages that can bring efficiencies or needed techniques to solve fraud problems and improve effectiveness of fraud risk and return decisions through the use of data and analytics.
  8. Leads control remediation efforts and reporting/analyses support for the fraud consultants, utilizing a multidisciplinary approach combining technical expertise with analytics and comprehensive business experience.
  9. Leverages technical fraud expertise (quantitative, qualitative, and fraud trend data) to draw conclusions, with a primary objective of preventing and detecting fraud across Allstate and the Family of Companies.
Education

4 year Bachelors Degree (Preferred)

Experience

3 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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