Unified Communication Engineer

1 month ago


San Francisco CA United States REQ Solutions Full time

Job Title: Communications Engineer (Contractor) - Conference Room Solutions

Location: The Landmark @ One Market, Ste. 400 San Francisco, CA 94105 (Onsite)

Duration: 6 Months

Top Skills:

  • Strong Unified Communications Skills, Experience with API’s, Microsoft/Zoom and Polycom.
  • The minimum education requirement is a bachelor's degree in computer science or related field or equivalent experience.
  • The role does not require a specific certification, but Microsoft certification is preferred.
  • The minimum years of experience are 5.


We are seeking an innovative and skilled Unified Communications (UC) Engineer to join our team as a contractor. The successful candidate will play a pivotal role in developing, enhancing, and supporting advanced conference room systems, ensuring seamless communication and collaboration across our organization. This role requires a proactive problem-solver with a deep understanding of UC technologies, capable of designing and implementing cutting-edge solutions that elevate productivity and user experience. The ideal candidate will have experience in automation and leveraging APIs to integrate systems and software, creating a cohesive and efficient environment.

Key Responsibilities:

Engineering Solutions:

  • Design and implement state-of-the-art audio-visual and IT solutions for conference rooms, incorporating the latest technologies.
  • Upgrade existing systems to enhance functionality and performance, ensuring they meet current and future organizational needs.
  • Collaborate with stakeholders to understand requirements, develop tailored solutions, and deliver high-quality implementations.
  • Develop and deploy automation solutions to streamline conference room operations and enhance user experience.

Technical Support and Maintenance:

  • Provide expert technical support for conference room systems, including video conferencing and audio-visual equipment.
  • Troubleshoot and resolve complex UC system issues to ensure minimal downtime and maximum efficiency.
  • Perform regular maintenance and updates on conference room equipment and software, ensuring optimal performance.

Integration and Innovation:

  • Leverage APIs to integrate various systems and software, creating a cohesive and efficient UC environment.
  • Develop and execute comprehensive testing plans for new and existing technologies, ensuring all systems meet quality and performance standards before deployment.
  • Identify and resolve bugs, compatibility issues, and performance bottlenecks, continuously improving system reliability.
  • Stay up-to-date with the latest trends and advancements in UC technologies, recommending and testing improvements.

Collaboration and Training:

  • Work closely with internal IT teams and external vendors to implement and optimize UC solutions.
  • Conduct user training sessions to ensure employees are proficient in using conference room technologies, enhancing their productivity.
  • Document and maintain detailed records of support activities, configurations, and system changes, ensuring transparency and knowledge sharing.


Monitoring and Reporting:

  • Monitor and manage the performance of UC systems, proactively identifying and addressing potential issues.
  • Prepare detailed reports on system performance, issues, and improvement recommendations, providing actionable insights for continuous improvement.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Proven experience as a UC Engineer or in a similar technical role, with a strong focus on engineering, problem-solving, and automation.
  • In-depth knowledge of UC technologies such as Microsoft Teams, Zoom, Polycom, Logitech, Neat, etc.
  • Strong understanding of network protocols, IP telephony, and audio-visual systems.
  • Experience with APIs and integrating various systems and software.Excellent troubleshooting and problem-solving skills, with a proactive approach to issue resolution.
  • Ability to work independently and manage multiple tasks simultaneously, with strong communication and interpersonal skills.
  • Relevant certifications (e.g., Microsoft Certified: Teams Administrator) are a plus.
  • Proven experience in developing, implementing, and supporting audio-visual and IT solutions for conference rooms or similar environments.
  • Proficiency in creating and following detailed testing plans and documentation.


Work Environment:

  • This position may require occasional after-hours or weekend work to address urgent issues or perform maintenance tasks.
  • Ability to lift and move conference room equipment as needed.


  • San Jose, CA, United States Talent Groups Full time

    In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).Good understanding of Cisco UCCE Architecture, deployment models and components.Hands on experience in Cisco UCCE Call flow scripts.Good knowledge and hands on experience in Cisco CVP Scripting.Good hands on experience in CVP Micro app and knowledge in VXML...


  • san francisco, United States REQ Solutions Full time

    Job Title: Communications Engineer (Contractor) - Conference Room SolutionsLocation: The Landmark @ One Market, Ste. 400 San Francisco, CA 94105 (Onsite)Duration: 6 Months Top Skills:Strong Unified Communications Skills, Experience with API’s, Microsoft/Zoom and Polycom.The minimum education requirement is a bachelor's degree in computer science or related...


  • san francisco, United States REQ Solutions Full time

    Job Title: Communications Engineer (Contractor) - Conference Room SolutionsLocation: The Landmark @ One Market, Ste. 400 San Francisco, CA 94105 (Onsite)Duration: 6 Months Top Skills:Strong Unified Communications Skills, Experience with API’s, Microsoft/Zoom and Polycom.The minimum education requirement is a bachelor's degree in computer science or related...


  • san jose, United States Talent Groups Full time

    In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).Good understanding of Cisco UCCE Architecture, deployment models and components.Hands on experience in Cisco UCCE Call flow scripts.Good knowledge and hands on experience in Cisco CVP Scripting.Good hands on experience in CVP Micro app and knowledge in VXML...


  • san jose, United States Talent Groups Full time

    In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).Good understanding of Cisco UCCE Architecture, deployment models and components.Hands on experience in Cisco UCCE Call flow scripts.Good knowledge and hands on experience in Cisco CVP Scripting.Good hands on experience in CVP Micro app and knowledge in VXML...


  • San Jose, United States Talent Groups Full time

    In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).Good understanding of Cisco UCCE Architecture, deployment models and components.Hands on experience in Cisco UCCE Call flow scripts.Good knowledge and hands on experience in Cisco CVP Scripting.Good hands on experience in CVP Micro app and knowledge in VXML...


  • san francisco, United States Applicantz Full time

    NO VISA SPONSORSHIP AVAILABLE FOR THIS ROLE. Onsite role in San Francisco office, 5 days a weekOur large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use...


  • Thousand Oaks, CA, United States Sonsoft Inc Full time

    Microsoft Unified Communications and Messaging Team Lead Contract Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.End client requires candidates...


  • San Francisco, California, United States Unify Full time

    About UsWe are Unify, a revolutionary platform that's changing the way go-to-market teams work. With a mission to build a system-of-action for warm outbound, we're growing rapidly and already serving top customers like Lattice, Airbyte, and OpenPhone.Our team has spent years studying sales workflows, identifying patterns, and building products that give...

  • Senior Cloud Engineer

    2 weeks ago


    San Francisco, California, United States GEICO Full time

    OverviewGEICO seeks an experienced Staff Software Engineer to drive the transformation of its insurance business by building high-performance, low-maintenance platforms and applications. This role will involve co-creating a culture of psychological safety and continuous improvement within the tech organization.About the RoleThe Staff Engineer reports to a...


  • San Francisco, California, United States RTX Full time

    OverviewWe are seeking a highly skilled Senior Communications Engineer to join our team at RTX. As a key member of our organization, you will be responsible for designing and implementing lab area plans that support site customer mission objectives.SalaryThe salary range for this role is $96,000 - $200,000 per year, based on experience and qualifications.Job...

  • Route Transporter

    2 weeks ago


    San Francisco, California, United States Mountain Empire Unified School District Full time

    Job Summary:">We are seeking a reliable and skilled Route Transporter to join our team at Mountain Empire Unified School District. As a key member of our transportation department, you will be responsible for safely transporting students over assigned routes in accordance with established schedules.">Responsibilities:">">Transport students to and from...


  • San Francisco, United States REQ Solutions Full time

    Job Title: Communications Engineer (Contractor) - Conference Room SolutionsLocation: The Landmark @ One Market, Ste. 400 San Francisco, CA 94105 (Onsite)Duration: 6 Months Top Skills:Strong Unified Communications Skills, Experience with API’s, Microsoft/Zoom and Polycom.The minimum education requirement is a bachelor's degree in computer science or related...


  • san francisco, United States Applicantz Full time

    NO VISA SPONSORSHIP AVAILABLE FOR THIS ROLE. Onsite role in San Francisco office, 5 days a weekOur large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use...


  • San Francisco, United States Applicantz Full time

    NO VISA SPONSORSHIP AVAILABLE FOR THIS ROLE. Onsite role in San Francisco office, 5 days a weekOur large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use...


  • San Bernardino, California, United States San Bernardino City Unified Full time

    About the RoleWe are seeking a qualified Youth Program Facilitator to join our team at San Bernardino City Unified. In this role, you will have the opportunity to make a positive impact on the lives of young people and help them develop important life skills.Key ResponsibilitiesJob Summary: The Youth Program Facilitator is responsible for planning,...


  • San Juan Capistrano, California, United States Capistrano Unified School District Full time

    Capistrano Unified School District is currently seeking a qualified Substitute District Nurse to join our team. As a key member of our educational staff, you will be responsible for providing high-quality healthcare services to students and staff across the district.Key Responsibilities:Provide medical assistance and care to students and staff as...


  • San Francisco, CA, United States salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Software Engineering About Salesforce: We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...


  • San Francisco, CA, United States SingleStore, Inc. Full time

    Position Overview The SingleStore database engine team is responsible for building the core database engine behind SingleStore. This includes developing in-memory and on-disk data structures and algorithms, row and columnar stores, networking, query optimization, and execution. As a principal software engineer on the database engine team, you will have the...


  • San Diego, California, United States Poway Unified School District Full time

    The Elementary Education Assistant role at the Poway Unified School District is an exciting opportunity for individuals to support the overall activities of elementary-aged students in an Extended Student Services (ESS) program. With a focus on providing a safe, caring, and positive learning environment, this position requires strong interpersonal skills,...