Banking Customer Service Representative

2 months ago

Davie FL United States Teleperformance USA Full time
Category : Customer Service/Support

 

About TP

 

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

  

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

 

Teleperformance and You

 

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

  

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

 

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit

 

This position will be based on-site at our North Lauderdale, Florida location.

Your Responsibilities

As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

  • High School Diploma or equivalent
  • IT/Network certifications/degrees preferred
  • 18 years of age or older
  • Proven call center experience
  • Typing 25 WPM
  • Proficient in PC operation and navigation
  • Entry-level network troubleshooting
    • Ability to set up home Wi-Fi network
    • Ability to set up and configure a router or switch
    • Core proficiency with a laptop or desktop computer
  • Able to work independently
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast paced environment
  • Ability to stay composed and objective
  • Strong listening skills

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

 

 

Teleperformance is an Equal Opportunity Employer

 

  • Bank Teller/Customer Service Representative

    7 days ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Banking Customer Service Representative

    2 months ago

    Hialeah, FL, United States Teleperformance USA Full time

    Category : Customer Service/SupportAbout TPTeleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages, our...

  • Bank Teller/Customer Service Representative

    7 days ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Bank Teller/Customer Service Representative

    2 weeks ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Bank Teller/Customer Service Representative

    2 weeks ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Bank Teller/Customer Service Representative

    2 weeks ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Bank Teller/Customer Service Representative

    2 weeks ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Bank Teller/Customer Service Representative

    1 week ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Bank Teller/Customer Service Representative

    1 week ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Bank Teller/Customer Service Representative

    2 weeks ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Bank Teller/Customer Service Representative

    2 weeks ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Bank Teller/Customer Service Representative

    2 weeks ago

    Sioux Falls, SD, United States Levo Federal Credit Union Full time

    As a Member Service Associate/Teller, you connect with our members to build trusted relationships and help them achieve their financial goals. In this role, you assist members with their everyday banking transactions and needs, such as deposits, loan payments, and withdrawals. You must be able to think creatively to find solutions and solve problems for our...

  • Customer Service Representative

    3 weeks ago

    Bismarck, ND, United States Cornerstone Bank - NDSD Full time

    Cornerstone Bank is looking for a part-time Customer Service Representative to join our professional team in Bismarck. This candidate is responsible for processing new account transactions, assisting customers in their selection of various accounts and financial services, and cross-selling the Bank’s products and services. A high school diploma or...

  • Customer Service Representative

    4 days ago

    Scottsdale, AZ, United States WESTERN STATE BANK Full time

    At Western State Bank, "what" you know is important, but not as important as how you relate to teammates and customers. Our environment is based on the principles of respect, curiosity, creativity, individual empowerment, and the ability to listen effectively and communicate openly. We also believe in continual learning, bias toward action, keeping...

  • Customer Service Representative

    3 weeks ago

    Phoenix, AZ, United States Vaco Full time

    Vaco Phoenix is working with a client in the East Valley who needs several Customer Service Representatives to join their growing team. The Customer Service Representative must have at least one year of call center experience and at least one year in the mortgage/banking/finance industries. These are contract positions paying up to $22/hr and are 100%...

  • Customer Service

    2 weeks ago

    Westlake, TX, United States Charles Schwab Full time

    Your opportunity START DATE: January 6, 2025 At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Banking Services Professional, you are at the forefront of the client experience, delivering...

  • Customer Service Representative

    2 weeks ago

    Madison, WI, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Make your application after reading the following skill and qualification requirements for this position. This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a...

  • Banking Customer Service Representative

    2 months ago

    Hialeah, FL, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages,...

  • Customer Service Representative

    3 weeks ago

    Orlando, FL, United States Malibu Events Promotions Full time

    Join Our Team as a Customer Service Representative and Make a Difference!Are you a problem-solver who enjoys interacting with people?We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships.ResponsibilitiesHandle customer...

  • Part-Time Bank Sales and Service Representative

    3 days ago

    Bladenboro, NC, United States First Citizens Bank Full time

    Overview: Are you a people person Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a...