Claims Complex Director TPA

1 day ago

Atlanta GA United States American International Group Full time
Claims Complex Director TPA

Complex Claims Director TPA

Join us as a Complex Claims Director, Third Party Administrator (TPA) to grow your experience in Claims.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

  • As a claims professional, you are respected for your deep technical expertise and/or ability to oversee complex insurance losses, structures and claims processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.

What you will need to succeed

  • 10+ years work experience in claims overseeing TPA claims.
  • Experience in General Commercial Property, Business Interruption, Real Estate, Public Entities, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred.
  • Ability to communicate information clearly and concisely both orally and in writing.
  • Strong interpersonal skills, effective time management and organizational skills.
  • Provide superior customer service and investigate first party commercial property claims.
  • Coverage review and determination on all files.
  • Work with experts on construction, accounting, cause and origin etc.
  • Negotiate settlement with insureds and attorneys.
  • Work with insureds, attorneys, public adjusters, agents and brokers to resolve issues.
  • Manage litigation files with proper direction.
  • Must be detail-oriented, have problem-solving skills, be self-motivated, proactive, and have forward-thinking skills.
  • Some travel is required.

Ready to take your career to the next level? We would love to hear from you.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

#J-18808-Ljbffr

  • Complex Claims Managing Director

    1 week ago

    Atlanta, United States AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Managing Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering...

  • Complex Claim Director

    1 week ago

    Atlanta, United States AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent...

  • Head of Claims TPA Governance

    1 day ago

    Atlanta, GA, United States AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as Head of Claims TPA Governance - North America to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients,...

  • Head of Claims TPA Governance

    13 hours ago

    Atlanta, GA, United States American International Group Full time

    Head of Claims TPA Governance - North America At AIG, we are reimagining the way we help customers to manage risk. Join us as Head of Claims TPA Governance - North America to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the...

  • Claims TPA Regulatory Governance and Performance Manager

    4 months ago

    Atlanta, United States AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims TPA Regulatory Governance and Performance Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for...

  • Claims Director

    2 weeks ago

    Atlanta, United States Reserv Claims Analysis LLC Full time

    DescriptionAbout ReservReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating...

  • Claims Director

    2 weeks ago

    Atlanta, United States Reserv Claims Analysis LLC Full time

    DescriptionAbout ReservReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating...

  • Complex Claims Director

    1 day ago

    Atlanta, GA, United States American International Group Full time

    Complex Claims Director - Retail Complex Claims Director – Retail Join us as a Complex Claims Director to grow your experience in Claims. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global...

  • Complex Claims Director

    13 hours ago

    Atlanta, GA, United States American International Group Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in AL/GL Claims Our Claims teams are the proven problem solvers of choice for clients, delivering...

  • Claims Management Director

    7 days ago

    Atlanta, Georgia, United States The Home Depot Full time

    Our ideal candidate will serve as a Claims Management Director, responsible for overseeing the internal claims mediation program, incoming lawsuits, and Third Party Claims Administrator (TPA) practices. This role is focused on managing quality and costs associated with bodily injury liability claims.About the Position:This position requires strong leadership...

  • Fraud & Recovery TPA Analyst

    2 months ago

    Atlanta, United States AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Fraud & Recovery TPA Analyst to play your part in that transformation. Its an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Fraud Investigation Our Claims teams are the proven problem solvers of choice for clients, delivering...

  • Director - Complex Claims

    13 hours ago

    Flagstaff, AZ, United States Sedgwick Full time

    Sedgwick Director - Complex Claims Flagstaff, Arizona Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something...

  • Complex Claims Director

    12 hours ago

    Boston, MA, United States American International Group Full time

    Complex Claims Director (Lexington) Join us as a Complex Claims Director, Lexington to grow your experience in Claims. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling...

  • CL Claims Team Leader

    2 days ago

    Woburn, MA, United States USI Insurance Services Full time

    General Description: Manage Commercial Lines Claims department. May also work directly with most complex regional clients as a Sr. Claims Consultant. Responsibilities: Full-cycle management, development, and training of assigned Commercial Lines Claims Management team. Prepare periodic reports for executive management. Perform quality audits when...

  • Claims Director for Complex Insurance Losses

    1 week ago

    Atlanta, Georgia, United States AIG Full time

    Company OverviewAmerican International Group (AIG) is a global leader in commercial and personal insurance solutions, one of the world's most far-reaching property casualty networks.Job DescriptionWe are seeking a seasoned Claims Director for Complex Insurance Losses. In this role, you will oversee complex insurance losses, structures, and claims processes....

  • Complex Claims Director

    2 months ago

    Atlanta, United States AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Direcrot to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in AL/GL ClaimsOur Claims teams are the proven problem solvers of choice for clients, delivering consistent...

  • Accounting and Claims Managing Director

    1 day ago

    Edina, MN, United States Howden Group Holdings Full time

    Howden Re is the global reinsurance broker and risk, capital & strategic advisor focused on relentless innovation & superior analytics for top client service. About Role Howden Re is the global reinsurance broker and risk, capital, & strategic advisor focused on relentless innovation & superior analytics for top client service. We are looking for a Managing...

  • Complex Claims Director, CPPI PL Claims

    13 hours ago

    Plymouth Township, Montgomery County, United States Berkshire Hathaway Specialty Insurance Full time

    Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our...

  • Complex Claims Director(s)

    1 week ago

    Atlanta, United States AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses...

  • Claims Manager

    2 days ago

    Schaumburg, IL, United States PMA Companies Full time

    Claims Manager - Workers Compensation TPA #4420 Schaumburg, Illinois Job Description: Provides strategic and technical claims leadership for staff. Manages claims staff to ensure appropriate claim outcomes through consistent execution of best claims practices. Directs staff in the achievement of business plan goals and compliance with legal statutes,...