Clinical Service Representative
4 weeks ago
We are looking to fill our back office with friendly and personable staff: Medical Assistants and EMT's are welcome to apply
Scheduling is 8am-8pm. Full time is 3 days per week. There are rotating weekends and occasional holidays involved in the schedule. Our schedule comes out on a monthly basis. Employees will have a 'home' location, and there may be occasional travel to different locations.
Some duties will include: drawing blood, administering injections, collecting samples for rapid testing, triage, assisting with procedures, etc.
We offer full benefits - health, vision, and dental insurance, as well as paid time off, retirement plan, and many other benefits.
ROLES & RESPONSIBILITIES
- Prepare patient(s) for and assist with examination and/or treatment
- Perform triage and obtain vital signs
- Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
- Collect and maintain all patient and business documents while always maintaining confidentiality
- Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
- Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
- Start an IV, place a catheter and perform splinting when needed/directed
- Perform various other clinical, aseptic and/or basic laboratory procedures
- Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
- Train and assist with our Occupational Medicine service line utilizing our current EMR system, drug screening, breath alcohol testing, audiograms, respiratory fit, pulmonary function testing and/or abiding by the systems and/or protocols set forth by the company
- Understand and enforce standard health care regulatory requirements
- Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
- Always ensure HIPAA and OSHA compliance
- Perform office procedures including all general administrative duties; ability to operate all office medical equipment
- Required to travel to various locations as needed based on staffing and volume
- Other duties as assigned
EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
- Successful completion of a MA or EMT program from an accredited institution
- One year of relevant healthcare experience; preferably urgent care or emergency department
- Willing to train new, stellar graduates
- Must be proficient in venipuncture and injections
- Knowledge of clinical procedures, medical anatomy, and physiology
PHYSICAL REQUIREMENTS:
- Required to work 12 hours shifts, weekends and holidays
- Required to sit, walk, reach with hands and arms throughout workday
- Finger dexterity and hand coordination required
- Occasionally required to lift moderate weight (20-40 pounds)
- Specific vision abilities required including close vision, distance vision, and ability to adjust or focus
INDPC
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