Service Manager

3 days ago

Duncanville TX United States Firestone Complete Auto Care Full time
Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Position Summary

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

Responsibilities
  • Assign and schedule work duties to auto service staff according to individual skill level
  • Serving all automotive service needs of customers
  • Oversee the hiring and training of an effective auto service team
  • Ensuring high teammate retention
  • Maintain compliance with quality standards
  • Developing customer satisfaction and retention
  • High School Diploma or equivalent
  • 4 years of auto service technical experience
  • 1 year of service manager or service writer experience
  • Problem solving - customer complaints
  • Aptitude to manage inventory, scheduling, equipment maintenance, etc.
  • Capacity to lead and coach others
  • Teammate and customer/communication skills
  • Ability to recruit and select technicians and general service teammates successfully according to store requirements
  • Willingness to continue education and remain current in automotive repair issues
  • Must have completed all the current and required Firestone Complete Auto Care store education courses & modules required for this position.
  • Must have valid automotive driver's license at all times in order to test drive customer's vehicles
Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Tuition reimbursement program
  • 401(k) match
  • Vision and Dental Coverage
  • On demand pay (daily pay) program available
Our Values Give Back To You
  • Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
  • Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

  • Service Manager

    3 days ago

    Duncanville, TX, United States Firestone Complete Auto Care Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service...

  • Experienced Pool Service Technician

    7 days ago

    Duncanville, Texas, United States Aloha Pool Service Full time

    Join Our Team as an Experienced Pool Service TechnicianAloha Pool Service is expanding to Duncanville and seeking a skilled Pool Service Technician to manage their own route and daily schedule. This is an excellent opportunity for an entrepreneurial-minded candidate who wants to be responsible for their own route and manage their day.Key...

  • Service Manager

    3 days ago

    Duncanville, TX, United States Firestone Complete Auto Care Full time

    Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • IT Service Manager

    7 days ago

    Duncanville, Texas, United States Infinity Systems Full time

    Unlock Your Potential as an IT Service ManagerAt Infinity Systems, we're on a mission to connect people and technologies to drive innovation. As an IT Service Manager, you'll play a crucial role in our digital transformation journey, ensuring seamless and efficient IT services for our clients.Key Responsibilities:Develop and implement IT service management...

  • Service Manager

    4 days ago

    Duncanville, United States Firestone Complete Auto Care Careers Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Service Manager

    4 days ago

    Duncanville, United States Firestone Complete Auto Care Careers Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Service Manager

    2 days ago

    Duncanville, United States Firestone Complete Auto Care Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Service Manager

    3 days ago

    Duncanville, United States Firestone Complete Auto Care Full time

    Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Service Manager

    3 days ago

    Duncanville, United States Firestone Complete Auto Care Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Service Manager

    3 days ago

    Duncanville, United States Firestone Complete Auto Care Full time

    Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Service Manager

    3 days ago

    Duncanville, United States Firestone Complete Auto Care Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Service Manager

    3 days ago

    Duncanville, TX, United States Firestone Complete Auto Care Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone...

  • IT Service Manager

    3 weeks ago

    Duncanville, Texas, United States Infinity Systems Full time

    About Infinity SystemsWe are a leading provider of IT solutions and services, dedicated to delivering high-quality technical expertise to our clients. Our team of experts is passionate about staying ahead of the curve in digital transformation, and we're looking for talented individuals to join us in this exciting journey.Job SummaryWe are seeking an...

  • Assistant Store Manager

    3 weeks ago

    Duncanville, Texas, United States Extra Space Storage Full time

    About the RoleWe are seeking a highly motivated and customer-focused Assistant Store Manager to join our team at Extra Space Storage. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store appearance and operations.Key ResponsibilitiesProvide...

  • Assistant Store Manager

    3 weeks ago

    Duncanville, Texas, United States Extra Space Storage Full time

    Job SummaryAs a highly motivated and customer-focused Assistant Store Manager, you will play a key role in driving sales growth and delivering exceptional customer experiences at Extra Space Storage. We are seeking a results-driven professional to join our team and contribute to our mission of providing top-notch storage solutions to our customers.Key...

  • Customer Service Representative

    1 week ago

    Duncanville, Texas, United States Ewing Outdoor Supply Full time

    Job Title: Customer Service Professional/DriverJob SummaryEwing Outdoor Supply is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Professional/Driver. As a key member of our team, you will be responsible for providing exceptional customer service, operating a delivery vehicle, and maintaining a safe and...

  • Customer Service Associate

    2 weeks ago

    Duncanville, Texas, United States U-Haul International, Inc Full time

    Customer Service RepresentativeAt U-Haul International, Inc, we are seeking a skilled Customer Service Representative to join our team. As a key member of our U-Haul center team, you will be responsible for providing exceptional customer service to our customers, both in-person and over the phone.Key Responsibilities:Assist customers with U-Haul products and...

  • Automotive Service Manager

    1 week ago

    , CA, United States Big Brand Tire & Service Full time

    Job OverviewBig Brand Tire & Service is seeking a highly skilled Automotive Service Manager to join our team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of service and sales professionals.Key ResponsibilitiesDevelop and implement sales strategies to meet or...

  • Field Service Technician

    2 weeks ago

    Duncanville, Texas, United States BlueNova Industries Full time

    Job SummaryWe are seeking a skilled Field Service Technician to join our team at BlueNova Industries. As a Field Service Technician, you will be responsible for conducting service and repair work on earthmoving and material handling equipment, managing rental machines, and assisting with mechanical and general assembly work.ResponsibilitiesConduct service...

  • Event Service Attendant

    1 month ago

    Duncanville, Texas, United States OCI Hospitality Full time

    Job OverviewOCI Hospitality is a prominent player in the property management sector, renowned for its commitment to excellence in hotel development and operations. Our esteemed properties are affiliated with leading brands in the hospitality industry.Location: Hilton Garden Inn Dallas/DuncanvilleKey ResponsibilitiesDeliver outstanding guest service, ensuring...