Hardware Product Application Engineer

11 hours ago

Santa Clara CA United States Advanced Micro Devices Full time

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

HW PRODUCT APPLICATION ENGINEER

This is not a new grad position.

THE POSITION:

HW Product Application Engineer will work closely with customers to develop servers using AMD server CPUs by providing platform or HW related support. This includes delivering necessary trainings, answering inquiries, creating collaterals, reviewing design files, and debugging issues, working with internal teams.

THE PERSON:

The candidate must be highly motivated, innovative, and able to work in a fast-paced environment. The candidate must be able to quickly analyze different customer scenarios to come up with the best approach to tackle tough problems. The successful candidate will have strong analytical skills and debug methodology, strong communication skills, be self-motivated, and have a desire to help customers solve problems.

KEY RESPONSIBILITIES:

  • Directly work with customers to enable successful deployment of AMD server platforms.
  • Provide customers technical training on AMD based platforms.
  • Perform platform reviews (block-level, schematic, and layout review) of customer designs.
  • Engage directly on key technical topics, issues, architecture discussions, and performance optimizations.
  • Own and drive closure to issues reported by customers on HW and platform domain.
  • Attend regular customer calls and answer HW, platform, and silicon related questions.
  • Perform first level triage and debug for customer reported issues.
  • Participate in joint debug at customer site as needed.
  • Develop and present customer communications for silicon and platform issues. Co-develop technical collateral, such as application notes, user guides, samples, and reference design materials.
  • Collaborate seamlessly across domains including platform and silicon engineering, product management, and field application engineering.

PREFERRED EXPERIENCE:

  • 10+ years / Proven track record of success working directly with customers to develop systems from concept to production.
  • Strong knowledge in x86 processors, DDR5/6, CXL, PCIe, SATA, USB, multiprocessor systems, power management, and system management.
  • Experience in the following areas is highly preferred:
    • Hands-on lab work.
    • HW related issue debug on server platforms.
    • Server motherboard design.
    • High-speed IO board design and/or signal integrity validation.
  • Experience in the following areas is a plus:
    • Power delivery design.
    • CPU performance tuning.
    • Team player with passion and a keen sense of urgency and strong drive.

ACADEMIC CREDENTIALS:

  • Bachelor's or Master's degree in electrical or computer engineering.

LOCATION:

  • Santa Clara, CA.
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