Night Auditor

4 weeks ago

RochesterNew YorkUS, United States Comfort Suites Rochester Full time
Compensation Type: Hourly Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location:  Comfort Suites Rochester2085 Hylan DriveRochester, NY 14623 Overview:

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Responsibilities:
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must be willing to cross train in other accounting or hotel-related areas.
  • Must be able to prioritize job functions in order to meet deadlines.
  • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
  • Audit and reconcile financial and statistical reports.
  • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
  • Prepare and distribute month-end reports.
  • Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Prioritize job functions in order to meet deadlines.
  • Ensure accuracy of all numbers reported including statistics.
  • Input and update financial information into corporate communications network.
  • Perform daily, weekly, monthly and annual data processing system functions as required.
  • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
  • Ensure overall guest satisfaction.
  • Respond to governmental inquiries upon receipt.
  • Handle guest requests
Qualifications:
  • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
  • Guest Service Experience preferred.
  • Computer knowledge/skills required.
  • Flexible and long hours sometimes required.
  • Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Late/Overnight shift
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Salary Range ($15.00 - $17.00/Hour)

  • Night Auditor

    3 weeks ago

    New York, United States Stonebridge Companies Full time

    Approach all encounters with guests and employees in a friendly, service-oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiat Night Auditor, Auditor, Audit, Operations, Accounting, Night, Associate

  • Night Auditor

    4 weeks ago

    New York, New York, United States Crescent Services Full time

    Job SummaryWe are seeking a detail-oriented Night Auditor to join our Front Desk team at Crescent Hotels & Resorts. As a Night Auditor, you will be responsible for ensuring the balance of revenue and settlement accounts nightly, maintaining files, and resetting the system for next day operations.Key ResponsibilitiesInput data into the front office system to...

  • Night Auditor

    4 weeks ago

    New York, New York, United States Crescent Hotels and Resorts Full time

    At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences.We are looking for a skilled Night Auditor to join our Front Desk team. As a Night Auditor, you will be working with our front desk team to ensure the balance of revenue and settlement accounts...

  • Night Auditor

    4 weeks ago

    Rochester, Michigan, United States Royal Park Hotel Full time

    Job Summary:We are seeking a detail-oriented Night Auditor to join our team at Royal Park Hotel. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night hours.Key Responsibilities:Perform front desk duties such as guest check-ins and check-outs during the night shiftProcess guest payments and maintain...

  • Night Auditor/Night Manager

    1 month ago

    New York, New York, United States New York City Growth - Highgate Hotels Full time

    Job Title: Night Auditor/Night ManagerHighgate Hotels is seeking a highly skilled Night Auditor/Night Manager to join our team in New York City. As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of our front desk and night audit functions.Key Responsibilities:Manage the front desk and night audit...

  • Hotel Night Auditor

    1 month ago

    Rochester, New York, United States Indus Hospitality Group Full time

    Job Title: Hotel Night AuditorIndus Hospitality Group is seeking a highly skilled and detail-oriented Hotel Night Auditor to join our team. As a Hotel Night Auditor, you will be responsible for ensuring the smooth operation of our front desk and guest services during the night shift.Key Responsibilities:Register and assign rooms to guests, ensuring accurate...

  • Night Auditor

    1 month ago

    Rochester, Minnesota, United States ZMC Hotels Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at ZMC Hotels. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, while also providing exceptional customer service to our guests.Responsibilities:Closing reports and maintaining responsibility for the hotel...

  • Gallery Host

    1 month ago

    New York, United States Hersha Hospitality Management Full time

    Host Act as host providing guests with a full range of individualized service during hotel stay. Potential Career Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Position Requirements Greet, register, and assi Night Auditor, Host, Auditor, Night, Gallery, Hotel, Retail

  • Night Auditor

    2 months ago

    Rochester, United States Royal Park Hotel Full time

    Property Description: Royal Park Hotel, located in the charming town of Rochester, Michigan, is a luxury boutique hotel offering a sophisticated and upscale work environment. As a job applicant, joining the team at Royal Park Hotel means being part of a prestigious hotel known for its elegant accommodations, exceptional service, and picturesque riverfront...

  • Night Auditor

    7 months ago

    New Orleans, United States HEI Hotels & Resorts Full time

    Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Responsibili Night Auditor, Auditor, Audit, Operations, Accounting

  • Night Auditor

    1 month ago

    New Orleans, Louisiana, United States Omni Hotels Full time

    Job Title: Night AuditorAt Omni Hotels, we're seeking a detail-oriented Night Auditor to join our team. As a key member of our front desk team, you'll play a crucial role in ensuring the accuracy and integrity of our financial reports.Key Responsibilities:Prepare and review daily financial reports to ensure accuracy and completenessDocument and investigate...

  • Guest Service Agent

    2 months ago

    New York, United States Hersha Hospitality Management Full time

    Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Your Night Auditor, Guest Service, Agent, Auditor, Night, Service, Retail

  • Night Auditor

    1 month ago

    Rochester, United States Highgate Hotels Full time

    The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also respons Night Auditor, Auditor, Suite, Audit, Guest Service, Hotel, Accounting

  • Night Auditor

    1 month ago

    New Orleans, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Night Auditor

    4 weeks ago

    New York, New York, United States VOCO the Franklin Hotel New York Full time

    Job Summary:The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role requires a high level of attention to detail and organizational skills to ensure accurate and efficient processing of financial transactions.Responsibilities:Register guests and make reservations in a timely and professional manner.Prepare and...

  • Night Auditor Position

    4 weeks ago

    Rochester, Minnesota, United States Best Western Bridgeview Hotel Full time

    Job DescriptionAt Best Western Bridgeview Hotel, we're seeking a skilled Night Auditor to join our team. As a Night Auditor, you'll be responsible for closing reports at the end of each night, maintaining responsibility and accountability for the hotel property and the safety of guests, and having authority for the hotel operations while on...

  • Night Auditor

    4 weeks ago

    New York, New York, United States Shaner Operating Corporation Full time

    Job SummaryThe Night Auditor is a key member of our hotel team, responsible for ensuring the smooth operation of our front desk during the overnight hours. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key Responsibilities• Attend to the needs of...

  • Night Auditor

    1 month ago

    New York, New York, United States Crescent Services Full time

    We are seeking a detail-oriented Night Auditor to join our Front Desk team at Crescent Hotels & Resorts. As a key member of our operations team, you will be responsible for ensuring the accuracy of revenue and settlement accounts, maintaining files, and resetting the system for next day operations. Key responsibilities include inputting data into the front...

  • SBN - Night Auditor Clerk

    1 month ago

    New York, United States Holland America Group Full time

    SBN - Night Auditor ClerkDepartment: Guest Svc Employment Type: Fixed Term Contract Location: Global Reporting To: Chief Purser Description To provide guests with friendly, personalized service during the night shift, reconciliation of all onboard accounting. The Night Auditor plays an important part of the guest service team as they have direct contact...

  • Night Auditor

    1 month ago

    New Orleans, Louisiana, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Dauphine Orleans HotelJob Summary: We are seeking a highly organized and detail-oriented Night Auditor to join our team at Aimbridge Hospitality. As a Night Auditor, you will be responsible for ensuring the accuracy and completeness of financial transactions and reports.Key Responsibilities:Prepare and process all Night Audit work,...