Front Office Agent

7 days ago

Miami Beach FL United States Loews Hotels, LLC Full time
Front Office Agent

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people.

Job Specific

  • Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
  • Obtain necessary credit and payment information from guests
  • Provide check cashing and foreign currency conversion for hotel guests
  • Coordinate with other hotel departments to satisfy guest requests
  • Provide detailed information about hotel facilities and operating hours
  • Adhere completely to all Loews Hotels Star Service Standards
  • Sell rooms in accordance with Front Desk sales strategies
  • Receive and transmit guest messages
  • Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies
  • Distribute and coordinate completion of SQS survey cards during guest check-out
  • Read Group Profiles and Banquet Event information on a daily basis
  • Maintain the cleanliness and excellent condition of equipment and work area
  • Other duties as assigned
  • Maintains clean and excellent condition of Front Desk area
  • Maintains proper stock of all supplies in Front Office
  • Executes emergency procedures in accordance with hotel standards
  • Notifies appropriate individuals and departments of any problems or unusual matters of significance
  • Attends all appropriate hotel meetings and training sessions
  • Is polite, friendly, and helpful to guest, employees and management
  • Promotes and applies teamwork skills at all times
  • Complies with all hotel standards, policies, and rules
  • Complies with safety regulations and procedures
  • Remains current on hotel information and changes

General

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

  • General knowledge of hotel departments
  • Excellent communication skills oral and written
  • Excellent guest service skills
  • Knowledge of computer programs utilized in property management
  • Able to work a flexible schedule, including weekends and holidays
  • Must be able to stand for an eight-hour shift
RequiredPreferredJob Industries
  • Other

  • Front Office Agent

    1 week ago

    Miami Beach, FL, United States Loews Hotels, LLC Full time

    Front Office AgentA beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Performs a variety of guest service activities in an exceptionally friendly, professional,...

  • Front Office Agent

    1 week ago

    Miami Beach, United States Loews Hotels, LLC Full time

    Front Office AgentA beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Performs a variety of guest service activities in an exceptionally friendly, professional,...

  • Front Office Agent

    7 days ago

    Miami Beach, United States Loews Hotels, LLC Full time

    Job DescriptionFront Office AgentA beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Performs a variety of guest service activities in an exceptionally friendly,...

  • Front Office Agent

    3 weeks ago

    Newport Beach, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Front Office Agent

    8 months ago

    Miami, United States Loews Hotel & Resorts Full time

    Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from guests. Provide check cashing and foreign currency co Office Agent, Office, Agent, Hotel, Business Services

  • Front Desk Agent

    8 months ago

    Palm Beach, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Office Agent

    2 days ago

    Miami Beach, United States Disability Solutions Full time

    A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient...

  • Front Office Agent

    1 week ago

    Tucson, AZ, United States Loews Hotels, LLC Full time

    Front Office AgentRelax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.Performs a variety of guest service activities in an exceptionally friendly,...

  • Front Desk Agent

    1 month ago

    Miami Beach, United States Associa Full time

    The Front Desk Attendant must have strong communication, telephone, and customer service skills. This position also requires the Front Desk person to be detailed oriented and able to multitask. In this position you must have a approachable and friend Front Desk, Agent, Customer Service, Overnight, Hotel, Property Management

  • Front Desk Agent

    1 week ago

    Miami Beach, United States Soho House & Co. Full time

    The role... At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the...

  • Front Desk Agent

    2 months ago

    Miami, United States TB ISLE RESORT LP Full time

    Job DetailsJob Location JW Marriott Turnberry Miami Resort & Spa - Aventura, FL Job Category Hospitality - Hotel Description Scope of Position The Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and...

  • Director of Front Office

    2 days ago

    Miami Beach, FL, United States This is an IT support group Full time

    Job Number: 24192510Job Category: Rooms & Guest Services OperationsLocation: The St. Regis Bal Harbour Resort, 9703 Collins Avenue, Bal Harbour, Florida, United States, 33154Schedule: Full TimeLocated Remotely? NPosition Type: ManagementJob Summary: Responsible for all front office functions and staff as well as security staff functions. Areas of...

  • Front Office Agent Overnight

    6 months ago

    Miami Beach, United States Loews Hotels Full time

    A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient...

  • Front Office Supervisor

    3 months ago

    Miami Beach, United States Kimpton Hotel Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...

  • Front Office Supervisor

    2 weeks ago

    Miami, United States HYATT Hotels Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting a Front Office Supervisor to join the hotel's opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel...

  • Front Desk Agent

    2 months ago

    Miami, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Dua Miami [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of operation;...

  • Front Office Supervisor

    1 month ago

    Miami Beach, United States Kimpton Hotels & Restaurants Full time

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...

  • Front Desk Agent

    4 weeks ago

    Miami, United States Marriott Full time

    Marriott Hotels - JobID: B9257A8171A6DB5E9234643D26D9255C [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...

  • Front Desk Agent

    7 days ago

    Miami, United States Marriott Full time

    Marriott Hotels - JobID: 97D5E0A789BE5EAC45698A0F67DFBC2B [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...

  • Front Desk Agent

    8 months ago

    Miami, United States HEI Hotels & Resorts Full time

    Assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requ Front Desk, Agent, Computer, Hotel