Director of Front Office
2 days ago
Job Category: Rooms & Guest Services Operations
Location: The St. Regis Bal Harbour Resort, 9703 Collins Avenue, Bal Harbour, Florida, United States, 33154
Schedule: Full Time
Located Remotely? N
Position Type: Management
Job Summary: Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE:
Education And Experience:
- High school diploma or GED; 6 years experience in the
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