Content Production Engineer

1 day ago

Sunnyvale CA United States Apple Full time

Content Production Engineer

Sunnyvale,California,United States

Corporate Functions

Imagine what you could do here The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. The Retail Technology Engineering team designs, develops and deploys apps and digital experiences that shape the future of Apple Retail stores globally. You'll be a part of a dynamic team of full stack engineers, who work in partnership with various cross-functional Apple teams, to delivering innovative, scalable solutions to tens of thousands of Apple devices across 500+ stores world wide. If you're self-motivated, passionate about building impactful products and mastering new technologies, this is your opportunity to thrive.

**Description**

We’re seeking a talented content production engineer, who will ensure quality, curated, digital content is produced and delivered on time to Apple stores. This work will be achieved in collaboration with Apple Retail, WWPM, Software Engineering and IS&T organizations. Successful candidates are humble, curious, creative, tenacious, organized, have clarity of thought and can lead through ambiguity. - Understand and implement the end to end demo content creation and production process, including scripting or working in command line where necessary for automation of repetitive tasks, as well as maintain technical documentation - Provide clear technical feedback to cross-functional engineering teams by testing tooling produced by engineers, assisting with root cause analysis, triaging bugs. Influence and contribute to short term workarounds - Provide clear business and user requirements to engineering team for tooling improvements, enhancements and roadmap development - Participate in the planning cycle, as well as the content curation and procurement process to ensure Plan of Record (POR) for all releases are clear. Plan and execute seamlessly against this POR

**Minimum Qualifications**

+ 2+ years of technical content management/production experience, technical troubleshooting related to Apple devices, including config management, localization, as well as deployment methods to Apple devices in stores

+ Demonstrated proficiency with command line interface (CLI), terminal tools, scripting, version control tools such as git

+ Demonstrated proficiency with QA testing workflows, trouble-shooting and triaging issues with content bundles

+ Demonstrated proficiency with iOS, MacOS, visionOS platforms and file structures, as well as Apple technologies and Apple devices

**Key Qualifications**

**Preferred Qualifications**

+ Familiarity with Swift, Python

+ Familiarity with Bash/Shell script

+ Familiarity with CI/CD methodologies and Git workflows

+ Demonstrates Apple's values of inclusion and diversity in daily activities

**Education & Experience**

**Additional Requirements**

**Pay & Benefits**

+ At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $121,900 and $183,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more ( ) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

+ Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. ( \_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

**Apple Footer**

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

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