Store Customer Service Specialist

3 weeks ago

Hoover AL United States The Sherwin-Williams Company Full time

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #702151, located at: 1645 Montgomery Hwy, Hoover, AL 35216


  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

    Minimum Requirements:


    • Must be at least eighteen (18) years of age
    • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
    • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
    • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

      Preferred Qualifications:

      • Have a valid, unrestricted Driver's License
      • Have at least a High School diploma or GED
      • Have at least one (1) year experience working in a delivery, retail, or customer service position
      • Have previous work experience selling paint and paint related products
      • Have previous work experience operating tinting and mixing equipment
      • Ability to read, write, comprehend, and communicate in more than one language
      • Ability to read, write, comprehend, and communicate in Spanish

  • Store Customer Service Specialist

    7 days ago

    Moorhead, MN, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Store Customer Service Specialist

    1 week ago

    Ashburn, VA, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Representative

    4 weeks ago

    Hoover, AL, USA, United States CarMax Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Specialist- Alternative Delivery to join our team at CarMax. In this role, you will provide exceptional customer service in a fast-paced environment, facilitating the completion of sales transactions, and ensuring a seamless delivery experience for our customers.Key...

  • Customer Service Specialist

    3 weeks ago

    Florence, AL, United States DICK'S Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Customer Service Representative

    4 weeks ago

    Hoover, AL, United States Palmetto Moon Full time

    Job DetailsAt Palmetto Moon, we're seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and driving sales through your passion for our brands.ResponsibilitiesProvide excellent customer service and selling...

  • Customer Service Representative

    4 weeks ago

    Hoover, United States Domino's Franchise Full time

    Domino's Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with Domino's.Key...

  • Customer Service Representative

    4 weeks ago

    , MI, United States Next Door Store Full time

    OverviewAt Next Door Store, we're not just a convenience store - we're a community hub where customers find more than just snacks and fuel. They find friendly faces, helpful service, and a place that feels like home. As a Customer Service Representative, you'll be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers...

  • Customer Service Representative

    4 weeks ago

    , MI, United States Next Door Store Full time

    Customer Service RepresentativeAre you a people person looking for a dynamic work environment? As a Customer Service Representative at Next Door Store, you will be the face of our business, providing top-notch service to our customers during the bustling midday and early evening hours. Your friendly demeanor and ability to multitask will make you a valuable...

  • Seasonal Retail Sales Associate

    4 weeks ago

    Hoover, AL, United States Duluth Trading Company Full time

    Customer Service ExpertA successful Seasonal Retail Sales Associate at Duluth Trading Company will provide exceptional customer service, promote products, and maintain store standards.Develop comprehensive product knowledge to provide friendly, solution-oriented service to customers.Effectively communicate sales and promotions.Respond proactively to customer...

  • Customer Service Representative

    4 weeks ago

    , MI, United States Next Door Store Full time

    Customer Service RepresentativeAre you a people person looking for a dynamic work environment? As a Customer Service Representative at Next Door Store, you'll be the face of our business, providing top-notch service to our customers during the busy midday and evening hours. Your friendly demeanor and ability to multitask will make you a valuable asset to our...

  • Retail Customer Service Specialist

    1 month ago

    Salem, NH, United States House of Sport Full time

    House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play.  A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our...

  • Retail Customer Service Specialist

    1 month ago

    Salem, NH, United States House of Sport Full time

    House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play.  A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our...

  • Customer Service Representative

    4 weeks ago

    , MI, United States Next Door Store Full time

    About the RoleAs a key member of our team, you will play a vital role in delivering exceptional customer experiences during the midday and early evening hours. This is an exciting opportunity to join a dynamic and fast-paced environment where you will be responsible for providing top-notch service, managing store appearance, handling a high volume of...

  • Store Protection Specialist

    6 months ago

    Huntsville, AL, United States Ross Stores Full time

    Our values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...

  • Automotive Store Director

    4 weeks ago

    Hoover, AL, USA, United States Midas Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Store Manager to join our team at Midas. As a key member of our management team, you will be responsible for the overall performance and success of our store, including sales, customer satisfaction, and employee development.Key ResponsibilitiesManage and direct all automotive and general...

  • Store Operations Manager

    1 month ago

    Hoover, AL, USA, United States Walgreens Full time

    Job Description:As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.Key Responsibilities:Opens and closes the store, including start-ups of required systems and...

  • Phlebotomist Specialist

    3 weeks ago

    Hoover, United States Labcorp Full time

    At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a phlebotomist to work in a client...

  • Retail Store Manager

    3 weeks ago

    Hoover, United States SalonCentric Full time

    Hoover, AL Posted: 11/03/2024 Description SalonCentric Retail Store Manager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products? If you answered YES, apply today for our Retail...

  • Retail Customer Service Specialist

    4 weeks ago

    Summerville, SC, United States DICK'S Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Sales Specialist

    4 weeks ago

    , TX, United States REI Full time

    Role OverviewAt REI, we're seeking a Store Sales Specialist to help us create better outdoor experiences for our customers. As a key member of our team, you'll play a vital role in shaping the future of the outdoors by sharing your knowledge, giving recommendations, and engaging with customers every day.Key Responsibilities: Assist customers with questions...