Family Store Regional Manager

1 week ago

Gaylord MI United States The Salvation Army USA Central Territory Full time
Position Summary: The Family Store Regional Manager is responsible for the daily operations and oversight of the staff; production and sales; store maintenance; customer development; banking and record keeping procedures at 2 - 4 stores in their assigned region.
Essential Responsibilities:

  • Maximize net income by increasing sales and reducing expenses.
  • Ensure the store manager is scheduling employees to ensure coverage during all hours of operation.
  • Supervise managers and other in performance of duties to ensure compliance with directives and guidelines.
  • Provide training for new personnel.
  • Oversee recordkeeping, reporting and cash handling.
  • Attend monthly staff meetings and keep personnel informed of new policies and directives.
  • Maintain good customer relations.
  • Report safety hazards. Responsible for the protection of personnel, property, and building.
  • Supervises store managers, staff, and volunteers, including full cycle employee management.
  • Oversees the product acquisition and sales processes.
  • Ensures the store maintenance, appearance, OSHA, and workplace safety requirements are maintained.
  • Develops and implements production, in-store marketing, and sales strategies.
  • Implements product control procedures.
  • Keeps income and expenses within budgeted parameters.
  • Perform other duties as assigned.

    Qualifications:Education/Experience:

    • High School Graduate/GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
    • Associate degree in business administration, retail sales or marketing preferred
    • 2 years of management experience

      Skills, Knowledge & Abilities:

      • Available to work early and late shifts, holidays, and most Saturdays, in order to observe and providetraining to all store employees.
      • Maintain confidentiality.
      • Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals.
      • Ability to write routine reports.
      • Ability to effectively present information in one-on-one and small group situations to customers, clients,and employees.

        Computer Skills:

        • Proficient in Microsoft Office 365
        • Working knowledge of TEAMS and SharePoint
        • Proficient in operating Point of Sales System

          Certificates and Licenses:

          • Must have and maintain a current valid driver's license and pass the Salvation Army Motor VehicleRecord check (MVR)
          • Complete Safe From Harm training, and keep current as needed

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