Store Manager

1 week ago

New Haven IN United States Community Choice Financial Family of Brands Full time

Overview:

As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the example for account management, marketing, and compliance all while providing an unmatched customer experience in our high-velocity and fast-paced environment.

Responsibilities:

Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.



If you want to know about the requirements for this role, read on for all the relevant information.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.


Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition. Maximize customer success by offering ancillary products that fit their needs.


Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.


Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.


Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance of staff.


Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.


Assist in running the store and day-to-day operations in the absence of the General Manager.


Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.


Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*


*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of supervisory, key holder, or relevant leadership experience
  • Minimum one year customer service, retail, and/or sales experience
  • Hands on cash management experience
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Experience in check cashing, document verification, money order processing
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment
  • A relaxed, business casual dress code that includes jeans and sneakers

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

For over 30 years, Check Into Cash has served as a national leader in short-term credit solutions. We offer a variety of money services to help families meet their ever-changing financial needs including Payday Advances, Cash Advances, Title Loans, Title Pawns, Check Cashing, Western Union®, Bill Pay Services, and Green Dot® Visa® Debit Cards in our centers as well as online loan products.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

 

  • Store Manager

    4 weeks ago

    Liberty, IN, United States Herdrich Petroleum Full time

    1.0JOB DESCRIPTION POSITION : STATION MANAGER 2.0BASIC FUNCTION:i.The basic function of the Station Manager is to ensure that the companys policies and directives are carried out at the store/station level and that the objectives established for the store/station are realized.1.REPORTING RELATIONSHIPS:a.The manager is appointed by the supervisor of store...

  • Store Manager

    4 weeks ago

    Indianapolis, IN, United States Genuine Parts Company Full time

    Job DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the...

  • Store Manager

    2 months ago

    Indianapolis, IN, United States Genuine Parts Company Full time

    Job DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the...

  • Store Manager in Training

    2 weeks ago

    New Haven, United States Insomnia Cookies Full time

    Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Yale store located at 240-242 College St, New Haven, CT 06510 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! Our sweet MIT perks & compensation: Market competitive hourly...

  • Store Manager in Training

    5 days ago

    New Haven, United States Insomnia Cookies Full time

    Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Yale store located at 240-242 College St, New Haven, CT 06510 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! Our sweet MIT perks & compensation: Market competitive hourly...

  • District Store Manager

    3 weeks ago

    Indianapolis, IN, United States Genuine Parts Company Full time

    We are a Parts Store and SO much more and we are looking for even more great talent to join our NAPA family! Our NAPA Brand is known around the world for having KNOW HOW and now we are looking for a talent who has the KNOW HOW to drive operational excellence of NAPA District Retail Stores and serve as a NAPA District Manager! -As a District Manager, you will...

  • Assistant Store Manager

    2 weeks ago

    Muncie, IN, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • District Manager

    1 month ago

    Battle Creek, MI, United States District Manager Full time

      Description Using your past leadership experience, you will: Grow a portfolio of successful businesses: Develop district-level strategies to achieve each restaurant’s financial, operational and customer-service goals, while addressing each unit’s unique strengths and challenges.  Develop and execute store level plans that build sales, increase...

  • Assistant Store Manager

    2 months ago

    Indianapolis, IN, United States Genuine Parts Company Full time

    Job DescriptionImagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right...

  • Assistant Store Manager Hardlines

    2 weeks ago

    Evansville, IN, United States DICK'S Sporting Goods Full time

    At DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...

  • Assistant Store Manager Hardlines

    4 weeks ago

    Evansville, IN, United States DICK'S Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Manager

    3 weeks ago

    Clarksville, IN, United States Valvoline Instant Oil Change Full time

    The Opportunity:Valvoline Instant Oil Change is growing fast - we're planning to double our store footprint and need excellent leaders to grow with us! Upon joining our 'Vamily,' you'll complete an accelerated manager-in-training program in as little as six months to develop into the role of Store Manager (aka Service Center Manager). This program is...

  • Automotive Store Manager

    4 weeks ago

    West Haven, Connecticut, United States Monro Muffler Brake Full time

    Store Manager - Automotive RetailMonro, Inc. is a leading auto service company with a strong presence in the market. We are seeking a highly motivated and experienced Store Manager to join our team.The successful candidate will be responsible for providing day-to-day leadership to the store and its teammates. This includes developing sales and technical...

  • Store Manager

    4 weeks ago

    Moriah, NY, United States Dollar General Full time

    Store Manager Job DescriptionAt Dollar General, we're looking for a Store Manager to lead our retail store team. As a Store Manager, you'll be responsible for the overall performance of the store, including sales, customer service, and employee management.Key Responsibilities:Recruit, train, and develop a high-performing teamDrive sales growth and improve...

  • Store Manager

    2 weeks ago

    Diberville, MS, United States DICK'S Sporting Goods Full time

    DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations.The Store Manager has a commitment to their store team, customers, and the community they serve. They’re accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team...

  • Store Manager

    4 weeks ago

    Salem, OR, United States DICK'S Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Manager

    1 week ago

    Riverdale, UT, United States Sportsman's Warehouse Full time

    Purpose of Position:The Store Manager is responsible for overall store management, enhancing the customer experience, meeting sales and profitability goals, and managing staff.Essential Duties and Responsibilities:Develop business strategies to raise our customer pool, expand store traffic, increase market share, and optimize profitability.Meet sales goals...

  • Store Manager

    4 weeks ago

    Hurst, TX, United States DICK'S Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Manager

    1 month ago

    Moriah, NY, United States Dollar General Full time

    Store Manager Job DescriptionAt Dollar General, we're committed to serving our customers and communities with a unique blend of convenience, value, and personalized service. As a Store Manager, you'll play a key role in driving business results and delivering exceptional customer experiences in our stores.Key Responsibilities:Lead and develop a...

  • Store Manager

    2 weeks ago

    Seekonk, MA, United States GNC Full time

    About GNCSince 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning...