Security Agent

2 weeks ago

Austin TX United States Pinkerton Full time

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Control Tower Lead Analyst - Supply Chain Security, assigned to one of Pinkerton's largest global clients, will be a part of a diverse team within the centralized hub of prototype supply chain support. The Lead conducts research into the customers' needs and seek opportunities for innovation while developing scalable services and proactively assessing and mitigating supply chain risks. This role collects program performance data, analyzes metrics, and provides team leadership to ensure the highest level of quality, productivity, and first line resolution.

Essential Functions:
  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Serve as the onsite point of contact in partnership with Pinkerton's Managing Director.
  3. Communicate all issues related to the client relationship with the appropriate management personnel.
  4. Develop operational procedures and policies.
  5. Ensure all services are conducted in a timely and professional manner with special attention to quality and accuracy.
  6. Provide leadership, on-going communication, and guidance to the Control Tower Analyst team.
  7. Complete new hire training to ensure comprehension and development of skills/responsibilities.
  8. Update and improve training program, providing new hire and on-going training.
  9. Coordinate team scheduling and employee paid time off requests.
  10. Tackle intriguing customer service issues and build highly scalable services.
  11. Partner extensively with the product teams to identify process improvement opportunities and propose the best service strategy through liaising with the Supply Chain Security (SCS) team.
  12. Support identification of supply chain up and down-stream problems such as risk events and report the issues before becoming threats.
  13. Track shipments from origin to destination and ensure receipt.
  14. Identify opportunities to innovate and simplify shipping processes through the completion of risk assessments and loss measurements.
  15. Maintain real time knowledge of operating statuses for different shippers/transportation vendors.
  16. Predict and detect delays and deviations from the expected/preferred logistics plan.
  17. Understand contextual information for the development of shipping plan adjustments.
  18. Alert stakeholders when events happen that modify a shipment's plan and/or compromises the security (safety and secrecy) of devices.
  19. Provide data to support root cause analysis to understand supply chain risk data and relevant service delivery opportunities.
  20. Produce operational clarity by combing data and continually form and test hypotheses to validate data.
  21. Operate a risk monitoring dashboard to encourage a culture of continuous improvement within the customer environment.
  22. Use real-world use cases to develop and audit program documents.
  23. Assist in data collection for monthly and quarterly business reviews.
  24. Complete and maintain acceptable performance metrics including quality, productivity, and first contact resolution.
  25. Generate daily, weekly, monthly, quarterly, semi-annual, and annual reports as required by SCS.
  26. Foster customer-centric environment which focuses on quality, productivity, and scalability of services.
  27. Conduct shipment loss investigations.
  28. Manage supply chain security projects with limited oversight.
  29. Conduct supply chain security audits.
  30. Create and continuously improve a Security Quality Assurance Program.
  31. Create and provide contingency planning exercises.
  32. All other duties, as assigned.
Education, Experience, and Certifications:

Bachelor's degree and multi-year experience within a high volume/intensity call center, security operations center, and/or crisis management/response center plus five or more years of international supply chain security experience. Tactical understanding of geo-intelligence disciplines, risk analysis, shipping support, and risk mitigation of confidential sensitive materials within a global multimodal environment is necessary. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:
  • Certified Protection Professional (CPP), preferred.
  • Understanding of Lean Six Sigma principles, preferred.
  • Knowledge of Global Positioning (GPS) monitoring platforms for high value/risk shipments.
  • Able to effectively communicate ideas with influence across the organization.
  • Advanced report writing skills.
  • Able to effectively manage highly sensitive information.
  • Willingness to volunteer and assist to ensure successful outcomes.
  • In depth reasoning and complex data interpretation skills.
  • Able to manage ambiguity while proactively problem solving.
  • Positive team player that models mindfulness and inclusivity.
  • Sound judgement regarding the escalation of issues requiring senior-level management support and response.
  • Confident while performing within high-intensity dynamic situations.
  • Able to adjust to competing priorities and reprioritize according to situation or client expectations.
  • Client orientated and results driven.
  • Able to forge relationships across multi-functional teams and stakeholders.
  • Able to resolve problems with limited assistance.
  • Able to simplify tasks and seek innovative solutions.
  • Computer skills; Microsoft Office and other client-based programs.
Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Able to work off-hours, weekends, or alternate hours to support 24/7/365 global business needs.
  • Frequent sitting.
  • Travel, as needed.

Employment Type: Full Time

  • Airport Security Agent FT

    5 days ago

    Forest Hills, NY, United States Inter-Con Security Systems Full time

    Company Overview: Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security...

  • Airport Security Patrol Officer

    5 days ago

    Jamaica, NY, United States Inter-Con Security Systems Full time

    Company Overview: Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security...

  • Security Officers

    5 days ago

    Kew Gardens, NY, United States Inter-Con Security Systems Full time

    Company Overview: Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security...

  • Warehouse Agent

    2 weeks ago

    Austin, United States Alliance Ground International Full time

    The Warehouse Agent will increase operational efficiency, company profitability, and customer satisfaction by accurately and safely receiving/storing inbound and outbound shipments. Duties and Responsibilities: Duties required but not limited to: Facilitate the loading and unloading of cargo to and from trucks Check freight for proper piece count, weight,...

  • Asset Protection Agent

    1 month ago

    Austin, United States Lowe's Full time

    Lowe's - 5510 S Ih 35 [Loss Prevention / Security] As an Asset Protection Agent at Lowe's, you'll: Meet asset protection objectives, prevent inventory shrinkage and deter criminal activity; Provide coaching/ training to associates; Provide store leadership on identifying and deterring external theft through implementing Lowe's shrink program; Investigate and...

  • Cloud Security Engineers – Identity

    2 weeks ago

    Frisco, TX, United States HCLTech Full time

    Cloud Security Engineer – Identity & Access Management, Vault, Cloud & KubernetesLoc : Frisco, TX / Bothell, WADeep understand and experience implementing Microsoft EntraID/Azure AD integrated with Kubernetes for Access, authorization and application registration and controlIAM Policy ‘as code’ OPA – Open Policy Agent (Styra Enterprise version of...

  • IT Network/Security Specialist

    4 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    Network Security and OptimizationWe are seeking a highly skilled IT Network/Security Specialist to join our team at the University of Texas at Austin. As a key member of our team, you will be responsible for enhancing network topologies to ensure efficient and secure data transfer within AI-driven communication frameworks.Key Responsibilities:Develop and...

  • Life Insurance Agent Opportunity

    4 weeks ago

    Austin, Texas, United States Hoiseth Agency Full time

    Job DescriptionCompensation: 10K-15K Monthly (Uncapped)Schedule: Employee's choiceLocation: Work from HomeWork/Life BalanceWe are seeking a motivated and results-driven Life Insurance Agent to join our team at Hoiseth Agency. As a Life Insurance Agent, you will have the opportunity to work with a variety of clients, helping them to secure their financial...

  • Security Engineer

    2 months ago

    Austin, United States TEKsystems Full time

    Job DescriptionJob DescriptionTop Skills' Details1. Container security with admission control focus - performing regular upgrades to ensure that the latest version of container scanning across UAT and PROD environments Security experience.2. AWS - EKC, ESK, Fargate, ECR (be able to automate - familiarity of cloud formation, lambda etc)3. Golang - general...

  • Ramp Service Agent

    4 weeks ago

    Teterboro, NJ, United States Signature Flight Support Corporation Full time

    Job Title: Ramp Service AgentAt Signature Flight Support Corporation, we are seeking a highly skilled and motivated Ramp Service Agent to join our team. As a Ramp Service Agent, you will play a critical role in ensuring the safe and efficient handling of aircraft on the ground.Key Responsibilities:Flight Line Operations: Safely and accurately conduct flight...

  • Insurance Agent

    2 days ago

    Burlington, WI, United States COUNTRY Financial Full time

    Description We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial® Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the...

  • Insurance Agent

    4 days ago

    Evansville, IN, United States COUNTRY Financial Full time

    Description We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial® Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the...

  • Secure Access Support

    2 weeks ago

    Huntsville, AL, United States Apex Systems Full time

    Key Responsibilities:Secure Access provides a necessary layer of security in supporting TBC Secure Badges, Secure Access Cards, and Secure Tokens. Secure Access provides support to TBC 24x7 365 days a year. Secure Access offers global support ensuring the Boing work force at any location has working Secure Badges and Secure Token to be able to log into...

  • Insurance Agent

    4 weeks ago

    Olympia, WA, United States Country Financial Full time

    DescriptionA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.We’re looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life’s planned and unexpected moments with the right insurance products.COUNTRY Financial®...

  • Senior Cyber Security

    2 weeks ago

    Austin, United States Synopsys Full time

    We Are:At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform...

  • Airport Service Agent

    1 day ago

    Austin, Texas, United States GAT Airline Ground Support Full time

    {"Job Summary": "Ramp agents play a vital role in ensuring the smooth operation of airport ground handling. They are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, and performing other critical tasks that support the airline's ground handling operations.", "Responsibilities": "Loading and Unloading Safely...

  • Insurance Agent

    1 day ago

    Crystal Lake, IL, United States COUNTRY Financial Full time

    Description We're looking for an experienced insurance professional to manage an established and active book of business. This book is positioned for continued growth across the full line of COUNTRY Financial® products and services. COUNTRY Financial® Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career...

  • IT Network/Security Specialist

    4 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    About the Role:We are seeking a highly skilled IT Network/Security Specialist to join our team at the University of Texas at Austin. As a key member of our team, you will be responsible for enhancing network topologies to optimize data transfer efficiency and security within AI-driven communication frameworks.Key Responsibilities:Collaborate with a dedicated...

  • Field Agent

    2 weeks ago

    Monroeville, PA, United States Knights of Columbus Full time

    A CAREER UNLIKE ANY OTHERWe are seeking financial professionals to serve as insurance agents and investment advisory representatives (IAR).Working with the Knights of Columbus as a financial professional is unlike any other career opportunity you’ll come across. We are a not-for-profit charitable membership organization that helps provide financial...

  • Insurance Agent

    4 weeks ago

    Crystal Lake, IL, United States Country Financial Full time

    DescriptionThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.We’re looking for an experienced insurance professional to manage an established and active book of business. This book is positioned for continued growth across the full line of COUNTRY Financial® products and...