Fire Service Technician III

1 week ago

East Peoria IL US Johnson Controls International Full time

Be part of the future

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer:

  • Competitive Starting Pay
  • Paid Training
  • Global Advancement Opportunities
  • Company Vehicle (as applicable)
  • Referral Bonuses
  • Comprehensive Benefits
    • Medical/Dental/Vision insurance
    • Health Savings Account (HSA)
    • Life Insurance
    • 401(k) savings plan with company match
    • Short-Term and Long-Term Disability
    • Employee Assistance Program
    • Wellness Program
    • And More

What you will do

  • Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
  • Responsible for contacting customer representative and ascertain equipment/systems problems.
  • Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
  • Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
  • Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
  • Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
  • Obtain customer signature upon completed service call assignment.
  • Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
  • Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service
  • Perform other duties as assigned.

How you will do it

  • This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.
  • Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
  • Candidate must possess excellent written/verbal communication and outstanding customer service skills.
  • Position involves the programming of fire alarm, security, and access control system panels.
  • Experience CCTV and IT and IP networks a plus.
  • Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
  • On call and after hours work required on occasion at customer need.
  • Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
  • Provide quotes to support recommendations and solutions.

What we look for

Required

  • 3 plus years’ experience with fire alarm, access control, security intrusion, sound and communications systems.
  • Must be able to pass a background check and be able to obtain an Illinois PERC card.
  • Must be able to interpret blueprints, diagrams and specifications.
  • A good working knowledge of computers is necessary.
  • Ability to follow verbal and written instructions. 
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
  • Ability to work flexible hours including weekends to meet customer requirements.
  • Overnight travel may be required. 
  • Demonstrate a high level of customer service. 
  • Maintain truck inventory to ensure timely response to customer needs. 
  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times. 
  • Strong organizational skills, positive attitude, and an ability to learn quickly. 
  • Possess a valid driver’s license and driving record that meets company requirements. 
  • Retain any licenses that are required by National, State and Local codes. 

Preferred

  • Technical training preferred
  • NICET II preferred

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

  • Fire Service Technician III

    2 days ago

    East Peoria, United States Johnson Controls International Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we offer:Competitive...

  • Fire Service Technician III

    1 week ago

    Poca, WV, US Johnson Controls International Full time

    Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference. What we...

  • Fire Service Technician III

    4 weeks ago

    Orlando, FL, US Johnson Controls International Full time

    What you will doAs the leader in the fire protection and security industry, we've been keeping buildings safe for decades. But we're always looking for ways to do more. And as we look to make our systems and technologies even smarter and more connected, it's vital that we have talented Installation and Service Technicians on hand to make sure our solutions...

  • Fire Service Technician III

    1 week ago

    Orlando, FL, US Johnson Controls International Full time

    What you will doAs the leader in the fire protection and security industry, we've been keeping buildings safe for decades. But we're always looking for ways to do more. And as we look to make our systems and technologies even smarter and more connected, it's vital that we have talented Installation and Service Technicians on hand to make sure our solutions...

  • Fire Service Technician III

    53 minutes ago

    East Peoria, United States Johnson Controls International Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we offer:Competitive...

  • Fire Service Technician III

    4 weeks ago

    East Peoria, Illinois, 61611, Tazewell County, IL, United States Johnson Controls International Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...

  • Fire Service Technician III

    3 weeks ago

    East Peoria, Illinois, 61611, Tazewell County, IL, United States Johnson Controls International Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...

  • Fire Service Technician III

    1 week ago

    Allentown, PA, US Johnson Controls International Full time

    Be part of the future!  We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.  What we...

  • Fire Service Technician III

    4 weeks ago

    Montgomery, AL, US Johnson Controls International Full time

    Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference. What we...

  • Fire Service Technician III

    1 week ago

    Montgomery, AL, US Johnson Controls International Full time

    Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference. What we...

  • Fire Alarm Designer III

    4 weeks ago

    Tempe, AZ, US Johnson Controls International Full time

    What you will doThe primary role of the Project Systems Specialist III is to design fire alarm systems for SimplexGrinnell projects. Acting as a design lead on large complex multi-faceted projects and directing other members of the design team supporting these projectsHow you will do it    Organizes and plans own workload, helps to direct workload of...

  • Fire Alarm Designer III

    1 week ago

    Tempe, AZ, US Johnson Controls International Full time

    What you will doThe primary role of the Project Systems Specialist III is to design fire alarm systems for SimplexGrinnell projects. Acting as a design lead on large complex multi-faceted projects and directing other members of the design team supporting these projectsHow you will do it    Organizes and plans own workload, helps to direct workload of...

  • Licensed fire alarm technician

    2 months ago

    East Providence, United States A and P Fire Systems LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Licensed Fire Alarm Technician to join our team! You will install and repair alarm wiring and equipment. Responsibilities:Install and program new alarm systemsTroubleshoot and resolve issues with alarm systemsIdentify risk to customers and provide effective solutionsConduct routine preventative maintenance on...

  • Fire Service Technician III

    4 weeks ago

    ROSWELL, GA, US Johnson Controls International Full time

    Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference. What we...

  • Sprinkler Service Technician

    4 weeks ago

    East Peoria, IL, US Johnson Controls International Full time

    Be part of the future!   We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference.   Sign On Bonus...

  • Fire and Security Service Coordinator

    2 weeks ago

    East Peoria, United States Johnson Controls International Full time

    **Unleash your potential with the Johnson Controls team!**: As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. **Join our winning team and pave the way for a bright future.** With our extensive reach across various industries worldwide, our teams are...

  • Fire Service Technician

    1 week ago

    Honolulu, HI, US Johnson Controls International Full time

    Fire Service Technician IBe part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a...

  • Field Service Technician

    4 weeks ago

    East Syracuse, United States TFP1 Inc dba Total Fire Protection Inc Full time

    Job DescriptionJob DescriptionFIELD SERVICE TECHNICIAN – CORE SERVICES JOB DESCRIPTION At Total Fire Protection, our MISSION is simple, “Embracing Relationships, while keeping you safe, and delivering First Class Service.” You won’t just be a team member at Total Fire Protection, but a valuable contributor. Our diverse team members support one...

  • Field Service Technician

    4 weeks ago

    East Syracuse, United States TFP1 Inc dba Total Fire Protection Inc Full time

    Job DescriptionJob DescriptionFIELD SERVICE TECHNICIAN – CORE SERVICES JOB DESCRIPTION At Total Fire Protection, our MISSION is simple, “Embracing Relationships, while keeping you safe, and delivering First Class Service.” You won’t just be a team member at Total Fire Protection, but a valuable contributor. Our diverse team members support one...

  • Fire and Security Service Coordinator

    2 weeks ago

    East Peoria, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join our winning team and pave the way for a bright future.  With our extensive reach across various industries worldwide, our teams...