Customer Service Representative
2 months ago
At Speedy Cash, we’re more than a financial service provider; we’re a trusted ally for hard-working customers who are seeking quick and reliable financial solutions. As a Customer Service Representative, you’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences.
Responsibilities:Forge connections with customers to cultivate lasting relationships that drive repeat business.
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments.
Proactively maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system.
Build new business by completing inbound and outbound call campaigns daily.
Assist in customer account management and collections by accepting payments, monitoring, and managing customer appointments.
Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and remain updated on our evolving products and processes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and peers
- Meticulous attention to detail and ability to accurately enter data
- Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems
- Must be at least 18 years of age
- Background check required (subject to applicable law)
- Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
- Experience in check cashing, document verification, and/or money order processing
- Prior cash handling, cash drawer/vault management experience
- Bilingual (English/Spanish) is a plus and may be required for certain locations
What We Offer:
Our Benefits Include**:
- A comprehensive new hire training program
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
- Performance based career advancement
- Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
- Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
- Diverse Culture and Inclusive Environment
- A relaxed, business casual dress code that includes jeans and sneakers
**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
Our Compensation
The base pay for this position is $20.00/hr.
The compensation listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial ® Family of Brands Total Compensation package.
About Us
With over 25 years of service, Speedy Cash® is a trusted loan company that operates across 12 states and specializes in tools to get our customers’ finances back on track. Our products and services have evolved to meet the needs of more than 10 million people in our stores, over the phone, and as an online lender. We’re steadfast in our commitment to helping people across the country get access to the short-term financial services they need when they need it most.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be the face of our company, providing a fun and exciting environment for our customers while taking orders. You will uphold and represent a rock-solid brand image, multitasking in a competitive and fast-paced work environment.Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeCustomer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing a fun, happy, and exciting environment while taking orders.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
2 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeCustomer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing a fun, happy, and exciting environment while taking orders.Key Responsibilities:Provide exceptional customer...
-
Customer Service Representative
2 weeks ago
San Diego, United States Ultimate Staffing Full timePosition: Customer Service Representative. Pay: $21-$23 per hour. Location: Onsite, San Diego. Hours: Monday - Friday 7:30-4:30 pm (hours may vary)Temporary-Hire Responsibilities:Answer inbound calls and make outbound calls to existing and potenti Customer Service Representative, Customer Service, Business Operations, Representative, Retail, Staffing
-
Customer Service Representative
4 weeks ago
San Diego, California, United States APR Consulting Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at APR Consulting, Inc.Job Summary:The Customer Service Representative will be responsible for promoting favorable relationships with members, providers, and health plans through prompt, accurate, and courteous resolution of issues.Key...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences, ensuring accurate orders, and maintaining a clean and welcoming store environment.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States MedImpact Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MedImpact. As a Customer Service Representative, you will be responsible for providing exceptional customer service to pharmacies, physicians, health plan sponsors, and their members, beneficiaries, or...
-
Customer Service Representative
2 months ago
San Diego, United States Penske Automotive Full timePenske Automotive - 4910 Kearny Mesa Rd. [Customer Service Representative] As a Customer Service Representative at Penske Automotive, you'll: Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude; Assist with answering customer inquiries and problems; Serve as a liaison between the dealership and its customers; Conduct...
-
Customer Service Representative
3 weeks ago
San Diego, United States PrideStaff Full timeShift/ Hours: Monday - Friday, First Shift 7:00 am-4:00 pm. Pay Rate: $20.00/hr. Location: San Diego, CA - Experience: 6 months of Customer Service Rep experience. We are excited to share a new opportunity! We are currently in need of an experienc Customer Service, Customer Service Representative, Representative, Customer Experience, Retail, Staffing
-
Customer Service Representative
7 days ago
San Diego, United States Clear Label Full timeCompany Description Clear Label is a customer-focused marketing agency located in San Diego, CA. We specialize in creating tailored campaigns for clients across various platforms like online, air, print, B2B, B2C, events, and retail. Our team is known for their friendly and transparent approach in helping clients acquire customers in today's rapidly...
-
Customer Service Representative
1 week ago
San Diego, United States Clear Label Full timeCompany Description Clear Label is a customer-focused marketing agency located in San Diego, CA. We specialize in creating tailored campaigns for clients across various platforms like online, air, print, B2B, B2C, events, and retail. Our team is known for their friendly and transparent approach in helping clients acquire customers in today's rapidly evolving...
-
Customer Service Representative
4 days ago
San Diego, United States HonorVet Technologies Full timePosition: Customer Service Representative Location: San Diego, CA 92111 Shift: Mon-Fri, 0830-1700 Duration: 13 weeks Description: 1 year of experience as a Customer Service Representative in a healthcare setting such as a hospital, medical group, health insurance or other RBO (Bachelors degree considered in lieu of experience) Knowledge of medical...
-
Customer Service Representative
3 weeks ago
San Diego, United States Mr Appliance Full timeJob Description Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing...
-
Customer Service Representative
2 months ago
San Diego, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeJob Description:As a Customer Service Representative at Domino's Pizza LLC, you will be the face of our brand, providing a fun and exciting environment for our customers while taking orders. You will be responsible for upholding and representing a rock-solid brand image, multitasking in a competitive and fast-paced work environment, and making the perfect...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States State Farm Insurance Full timeCustomer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, resolving their inquiries and complaints in a timely and professional manner.Key Responsibilities:Assist...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a CSR, you will be the face of our company, providing exceptional customer service and ensuring that every customer has a positive experience.Key Responsibilities:Provide a fun...
