Credit Balance Resolution Representative

2 weeks ago


Fort Wayne IN United States VirtualVocations Full time
A company is looking for a Credit Balance Resolution Representative responsible for resolving patient and insurance credit balances.

Key Responsibilities

Manage credit balances, undistributed payments, and refund requests
Conduct reviews of payments and follow up with third-party payers for resolution
Initiate refunds and ensure compliance with contractual and regulatory requirements

Required Qualifications

3 years of experience in healthcare customer service or insurance collections
1 year of experience working with credit balances and underpayments
Strong knowledge of computer billing systems
Proficiency in MS Office

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