HR Generalist

Project HOPE is an international NGO with more than 1,000 engaged employees and volunteers who work around the globe, responding to the world’s most pressing global health challenges. Throughout our 65-year legacy, Project HOPE has treated millions of patients, provided more than $3 billion worth of medicines to local health care organizations around the world helped build hundreds of health programs from the ground up, and responded to humanitarian crises worldwide.

Code of Conduct

It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation & Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment. Together we can reinforce a culture of respect, integrity, accountability, and transparency.

POSITION SUMMARY:

The HR Generalist will support all aspects of the HR department, with a focus on employee onboarding, benefits administration, HRIS, payroll coordination, invoice processing, enrollment reconciliation, and compliance with reporting requirements. This role is integral to maintaining HR operations, ensuring smooth and efficient processes across HR functions, and supporting both domestic and international HR programs.

PRINCIPAL RESPONSIBILITIES

1. Responsible for HR and payroll administration, maintaining personnel data in the HRIS and providing accurate payroll data to the Payroll Department.
2. Coordinate onboarding and orientation for new hires and paid interns, including scheduling meetings, document collection to include I9s and auditing employee files.
3. Update and maintain employee changes (onboarding, terminations, benefits, development, etc.) for HR through ADP Workforce Now and Cornerstone, to ensure accuracy and integrity of personal information.
4. Coordinate benefit enrollments and changes with vendors, assist with monthly commuter benefit contributions/reporting, process benefits-related invoices, perform monthly audits on benefit enrollments, and support employees with benefits-related inquiries.
5. Manage termination processes, including generating separation memos, terminating benefits, and coordinating COBRA enrollments.
6. Serve as a backup for compensation analysis tasks, including benchmarking for new and existing positions, and utilize PayFactors JDM repository for job description management and FLSA status evaluations.
7. Collect and maintain local hire data from field offices, process necessary changes in HRIS, and keep employee files organized and compliant.
8. Support compliance and reporting requirements, including annual financial audits, state and federal reports (EEO, VETS-100, etc.), and organizational chart updates.
9. Assist with employee recognition initiatives, such as milestone celebrations and service anniversaries.
10. Provide support for annual HR processes, including Open Enrollment and Merit Review. Manage employment verifications, assist with incoming mail, and take on other duties as assigned.
11. Document employee changes with employment memos, including supervisor changes, salary changes, etc.
12. Serve as a backup on consultant engagements.
13. Other duties as assigned.

MINIMUM QUALIFICATIONS:

1. Bachelor’s degree in Business Administration, HR or related field, or equivalent experience.
2. Minimum 5 years of work experience in HR, required. Minimum 3 years with specific focus on benefit administration and payroll experience.
3. Prior non-profit international experience is required.
4. Extraordinary commitment to employee and customer relations.
5. High level of interpersonal skills to handle sensitive and confidential information.
6. Knowledge and experience with federal, state and local employment laws.
7. Experience with compensation analysis.
8. Advanced Microsoft Office skills, specifically Excel, and familiarity with HRIS systems (ADP Workforce Now preferred)
9. Excellent written and verbal communication skills.
10. Strong organizational skills and attention to detail.
11. Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands and to manage complex issues creatively and effectively.

PREFERRED QUALIFICATIONS:

1. Familiarity with PayFactors, Job Description Manager.
2. Bilingual skills strongly preferred.
3. NGO or international HR experience preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment.
2. Must be able to communicate in verbal and written form and must be able to travel internationally.
3. Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.”

Work environment:

1. Typical office environment with exposure to a minimal noise level.
2. Emergency deployments may be in resource-deprived environments with austere living conditions.
3. Travel for extended periods may be by air and/or other modes of transportation.
4. While international travel is not a regular part of every job, programmatic needs may require it intermittently.
5. Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.”

Salary range starting at $73,000 USD per year based on candidates residing in the US. Compensation for the role is dependent on several factors including a candidate’s location, qualifications, skills, and experience. Project HOPE offers comprehensive benefits as part of the total compensation package including health, dental, vision and life insurance, 403(b), paid leave, and much more.

For more information about our benefits please visit our benefits page.

Due to the substantial number of inquiries, we receive, only candidates who have met the required experience & qualifications for this position will be considered. No phone calls please.

However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise.

Thank you very much for your interest in Project HOPE.

EEO Statement

Project HOPE provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, handicap, disability, or status as a veteran. Project HOPE complies with all applicable laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, leaves of absence, compensation, and training.

Project HOPE expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, handicap, disability, or status as a veteran. Improper interference with the ability of Project HOPE employees to perform their expected job duties is not tolerated.