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Commercial Agency Support Representative

2 months ago

Katy TX, United States Government Employees Insurance Company Full time

Commercial Agency Support Representative– Houston, TX

Salary: $24.32 per hour/ $49,000 annually

When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We are looking for experienced local or agency and trucking professionals for our Houston, TX office. This role is for people who want to support business-to-business relations with insurance agents throughout the country. You’ll be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions. Join our team to deliver personalized service that demonstrates the value of building an agency relationship with GEICO. If you want a career with plenty of growth opportunities, let’s talk.

Many associates see a base salary increase of 10% within their first year as a Commercial Independent Agency Support Representative

Qualifications & Skills:

  • Minimum of 2 years of customer service or administrative support experience required
  • 1 year of experience working with an insurance agency OR
  • 1 year of previous Trucking agent experience required
  • P&C license preferred
  • Ability to effectively communicate verbally and in writing
  • Ability to troubleshoot applications and escalate as needed
  • Ability to work comfortably in a fast-paced, high-volume call center environment
  • Minimum of high school diploma or equivalent; college degree or currently pursuing preferred


 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.