Hospital Security Supervisor

3 weeks ago


San Jose CA United States Allied Universal® Full time
Job Description

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

Hiring Now - Offering Weekly or Daily Pay Lead a team that makes a difference

Payrate : USD $ 32.46 / hour

Shifts : Overnight

Mandatory Overtime Enforced We have a mandatory overtime policy that is strictly enforced. You may be required to work additional hours beyond your assigned shift, which may include staying later or being called in several hours before your scheduled shift. Typically, overtime is for an additional 4 hours, but occasionally it may extend to 8 hours. The need for overtime is generally in response to situations such as last-minute officer call-offs, hospital emergency lockdowns, or other operational requirements.

Driving Position A valid driver license is required for this job to operate company vehicles for work-related purposes.

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Responsibilities/Job Duties:

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Orally and physically de-escalating individuals, as needed
  • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
  • Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
  • Provide continual observation of behavioral health patients
  • May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased to morgue
  • Train, develop, and lead security officers to execute strategic operations set forth by leadership.

Qualifications/Requirements:

  • Be able to be fully clean shaven (if applicable)
  • Be free of visible tattoos on areas of the body that are not covered by standard work attire; tattoos on the face, neck, hands, or any visible body part must be absent or easily concealable.
  • Be free of visible piercings, including facial piercings, during work hours; piercings that can be easily removed are acceptable.
  • Be able to stand and walk for extended periods, as the nature of the job may involve continuous periods of standing and walking.
  • Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
  • High school diploma or equivalent required
  • At least 18 years of age
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

Required Soft Skills:

  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting;
  • Must be able to read and understand all operating procedures and instructions
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently
  • Display exceptional customer service and communication skills
  • Ability to handle crisis situations at the client site, calmly and efficiently
  • Able to:
    • Work in various environments such as cold weather, rain/snow or heat
    • Occasionally lift or carry up to 40 pounds
    • Climb stairs, ramps, or ladders occasionally during shift
    • Stand or walk on various surfaces for long periods of time

Preferred Qualifications:

  • Previous involvement in Security, Healthcare, Law Enforcement, Military, and/or Correctional sectors is desirable.

PPO#14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.



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