Retail Branch Manager

2 days ago

Scottsdale AZ United States Currency Exchange International, Corp. Full time

Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.

Currency Exchange International, Corp. is a publicly-traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI’s primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI:

Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.

Our Values:

  • Customer First - We earn the right to be our clients’ first choice.
  • Integrity - We hold ourselves to the highest standard to build trust.
  • Collaborative - We always win as a team.
  • Innovative - We find new methods to deliver change and advance technology to the industry.
  • Passionate - We are driven to be the best in class.

Currency Exchange International is currently seeking a Full-Time Branch Manager to join our team at the Scottsdale Fashion Square branch located in Scottsdale, AZ.

Essential Functions:

  • Ensure staff follow practices and regulations in the Retail Policy Procedure Manual.
  • Provide excellent customer service to store’s clients.
  • Ensure store reaches the maximum performance in line with the budget.
  • Help to organize and ensure full training is carried out with all new employees.
  • Ensure appearance of branch is neat and tidy at all times.
  • Assist in ensuring adherence to CXI’s retail security policies at all times.
  • Help in all ways to control operation and staff costs in branch.
  • Ensure all Money Laundering and Compliance regulations are adhered to at all times.
  • Ensure all inventories are reconciled on a daily basis in line with procedures.
  • Maintain adequate inventories of foreign and US Dollar currencies to support regular seasonal volumes.
  • Maintain sufficient stocks of foreign and US currency through wholesale inventory ordering.
  • Keep accurate and detailed records of all transactions, expenses, and inventory levels for accounting purposes.
  • Maintain excellent working relationship between CXI and the landlord for the facility we lease our branch location from.
  • Marketing of the branch through referral flyer distribution, web marketing, and check cashing flyer distribution.

Competencies:

  • Functional Management Skills.
  • Situational Adaptability.
  • Builds Effective Team.
  • Optimizing Work Processes.
  • Decision Quality.
  • Business Insight.

Education:

  • High school or equivalent.

Experience:

  • Customer Service: 1 year (Preferred).
  • Management: 1 year (Preferred).
  • Cash-Handling: 1 year (Preferred).
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