Receptionist

1 week ago

Madison WI United States Miracom Hive Full time

We are seeking a friendly and organized Part-Time Receptionist to join our team.


The ideal candidate will be the first point of contact for visitors, clients, and team members, offering excellent customer service and efficient support. This position is perfect for someone looking for flexible hours and the opportunity to contribute to a dynamic workplace.


Key Responsibilities:


  • Greet and Welcome Visitors: Provide a warm and professional welcome to all visitors and direct them to the appropriate person or department.
  • Answer and Direct Phone Calls: Operate a multi-line phone system to manage incoming calls, respond to inquiries, and transfer calls accurately.
  • Maintain Reception Area: Ensure that the reception area remains tidy and presentable, with all necessary materials like brochures, forms, and supplies.
  • Schedule Appointments: Assist with scheduling meetings and appointments for team members or visitors.
  • Handle Mail and Packages: Sort, distribute, and process incoming and outgoing mail and packages promptly.
  • Administrative Support: Provide basic clerical support, such as data entry, filing, copying, and scanning documents.
  • Customer Inquiries: Assist with basic customer inquiries and provide information about company services or direct them to the relevant department.
  • Coordinate Deliveries: Communicate with couriers and delivery personnel as needed.
  • Security Management: Monitor and register visitor access, ensuring the company’s security protocols are followed.


Qualifications and Skills:

  • High school diploma or equivalent.
  • Previous experience as a receptionist or in a customer service role is an asset.
  • Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and familiarity with office equipment.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • A professional, courteous demeanor and the ability to maintain confidentiality.
  • Flexibility to work part-time hours, including occasional weekends or evenings if required.

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