Philanthropy Associate, Processing

2 days ago

San Diego CA United States Association Of Zoos & Aquariums Full time

AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners, and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings.

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Our team members play a crucial role in driving our conservation efforts forward.

HOW YOU WILL IMPACT OUR MISSION
The Philanthropy Associate, Processing & Fulfillment is responsible for processing acknowledgments and receipts for donors and ensuring a high level of service on behalf of the Philanthropy Department. This position reports to the Philanthropy Supervisor and/or Philanthropy Manager.

WHAT YOU WILL DO

  • Manage highly customized acknowledgment and receipting process for high-end donors.
  • Coordinate acquisition, renewal, and pledge reminder process for major donors and highest tier members.
  • Manage quality assurance controls to ensure accurate acknowledgment and stewardship.
  • Enter, update, and maintain high volume of biographical and gift data in enterprise CRM.
  • Coordinate gift fulfillment process, inventory, and storage.
  • Receive, sort, and disseminate incoming mail for all departments.
  • Act as a Philanthropy department liaison for internal departments and external vendors.
  • Administer and maintain internal policies and procedures.
  • Coordinate staff training within the division, department, and organization.

WHAT ARE WE LOOKING FOR?
We are seeking a candidate with strong attention to detail, excellent written and verbal communication skills, and prior experience in donor relations.

JOB EXPERIENCE

  • Two years prior experience with a non-profit organization in a gift processing or data-related role required.

EDUCATION AND CERTIFICATIONS

  • High School Diploma required.

SKILLS AND KNOWLEDGE

  • Able to effectively perform in a large scale, complex, multi-million dollar fundraising program.
  • Knowledge of fundraising best practices.
  • Able to operate complex computer software programs.
  • Must have basic mathematical skills to process gifts and validate reports.
  • Able to communicate effectively, both orally and in writing.
  • Able to manage multiple projects with competing deadlines.
  • Able to work independently with minimal supervision.
  • Able to handle complex situations with a high level of integrity and tact.
  • Able to coordinate, execute, and provide project management for internal and external projects.
  • Able to apply critical thinking and problem-solving skills to achieve efficiency, automation, and innovation.
  • Able to effectively collaborate within and outside work unit.

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

  • Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
  • Family Passes
  • Complimentary Tickets
  • Local and In-House Discounts
  • Employee Assistance Program
  • Wellness Program

IMPORTANT DETAILS

  • Position Type: Hourly, Full-Time, Non-Exempt Position
  • Hourly Rate: $25.77 - $28.48

Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process.

If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please email

Be an ally for wildlife by joining our team

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you require a reasonable accommodation to complete an application, please email your request to and provide the job title and location to which you are applying.

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

San Diego Zoo Wildlife Alliance is a drug-free workplace.

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