Senior Manager-Claims Transformation

1 day ago


IL United States Warrior Insurance Network Full time

Join us on our transformation journey as we build upon our strength of delivering superior customer experiences at Warrior Insurance Network. Our businesses are innovating and solving customer problems at a rapid pace by leading the modernization of what insurance does and how we deliver it in a digital way. The Senior Manager-Claims Transformation will play a crucial role in the organization's strategic planning and execution. This role requires strong leadership skills, analytical thinking, and the ability to navigate complex organizational structures.


About the Role

As the Senior Manager-Claims Transformation, you will be responsible for driving and managing large-scale claims transformation initiatives that align with the company's overall strategy and objectives. You will have ownership to create, shape, and own the digital vision and roadmap for key capabilities across the claims lifecycle. This is a highly influential role and one in which you'll play an instrumental role in influencing and guiding your stakeholders as well as our technology teams towards a single vision.

In this role, you will:

  1. Partner with the Center of Excellence, IT and Claims leadership to drive enhancements across key capabilities across the claims ecosystem.
  2. Lead a team (or teams) consisting of a product owner, developer(s), and business representatives to develop, implement and deliver project objectives.
  3. Continuously identify and craft new and sophisticated ways of transforming the claims experience to drive efficiency and effectiveness across the claim lifecycle.
  4. Partner with stakeholders across technology and claims business to build out a future state vision for key components of the claims process and deliver a plan to deliver on key objectives.
  5. Partner with other domains to build capabilities and tools that improve the seamless digital customer experience with agents and customers.
  6. Set overall domain mission, vision, and goals through collaboration with technology and business stakeholders.
  7. Facilitate quarterly business planning for the domain, and shape the domain backlogs at a high level.
  8. Act as a liaison with the rest of the organization, managing expectations with all stakeholders.
  9. Manage dependencies and remove any business blocks across pods within the domain or across domains.
  10. Investigate and stay current on external trends within the insurance industry.

Qualifications

  1. Background: 5 to 8 years of progressive Claims experience with direct experience in Strategy, Procedures, Workflows and Transformation.
  2. Engaging stakeholders: Ability to work with stakeholders across all levels to influence short-and long-term business strategies in a matrixed organization. Combine both deep business and technology knowledge leadership and influencing skills to persuade stakeholders towards a vision.
  3. Change management: Track record of embracing change. Developing strategies to create change and assessing the impact and readiness for change.
  4. Communication: Excellent interpersonal skills and building collaborative relationships with a diverse group of people across many levels of the organization.
  5. Problem solving: Strong analytical skills and ability to make decisions, concentrating on high priority issues as needed and in a timely manner.
  6. Management: Agile adaptable, flexible, and decisive - ability to adjust to changing priorities and demands. Supporting a program plan and monitoring progress and performance against it. Identifying and resolving obstacles to completing a program on time and to budget.
  7. Project management: Experience managing complex projects across multiple business areas with varying levels of stakeholders.

The Warrior Insurance Network's member companies offer a competitive benefits package to all full-time employees to include:

  1. Medical and Dental.
  2. Telemedicine Benefit.
  3. Vision Reimbursement.
  4. 401k with a generous company match.
  5. Paid Time Off.
  6. Paid Holidays.
  7. Tuition Reimbursement.
  8. Wellness Program.
  9. Life and AD&D.
  10. Short-term and Long-Term Disability.
#J-18808-Ljbffr
  • Senior Manager

    2 days ago


    , IL, United States First Chicago Insurance Company (FCIC Full time

    Join us on our transformation journey as we build upon our strength of delivering superior customer experiences at First Chicago Insurance Company. Our businesses are innovating and solving customer problems at a rapid pace by leading the modernization of what insurance does and how we deliver it in a digital way. The Senior Manager-Claims Transformation...


  • Lisle, IL, United States Navistar, Inc. Full time

    Position Overview We are seeking a highly experienced and dynamic Senior Manager, Business Transformation , to join the Business Process Transformation (BPT) Team. The Senior Manager is pivotal in leading process improvement initiatives, thought leadership, and driving enterprise transformation across multiple functions. The ideal candidate will have a...


  • Chicago, IL, United States American International Group Full time

    Senior Claims Analyst, Severity Senior Claims Analyst, Severity Join us as a Senior Claims Analyst to grow your experience in Claims. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims...


  • Las Vegas, NV, United States TheBest Claims Solutions Full time

    Our client, one of the Leading Workers' Compensation Claims Organizations, is seeking to add a remote Senior Workers' Compensation Claims Specialist to their Nevada team. This person would be responsible for handling lost time workers' compensation claims from inception to close. Required Qualifications: 2+ years of Workers' Compensation Claims...


  • Las Vegas, NV, United States TheBest Claims Solutions Full time

    Our client, one of the Leading Workers' Compensation Claims Organizations, is seeking to add a remote Senior Workers' Compensation Claims Specialist to their Nevada team. This person would be responsible for handling lost time workers' compensation claims from inception to close. If you are considering sending an application, make sure to hit the apply...


  • Las Vegas, NV, United States TheBest Claims Solutions Full time

    Our client, one of the Leading Workers' Compensation Claims Organizations, is seeking to add a remote Senior Workers' Compensation Claims Specialist to their Nevada team. This person would be responsible for handling lost time workers' compensation claims from inception to close.If you are considering sending an application, make sure to hit the apply button...


  • Lawrence, KS, United States Great American Insurance Group Full time

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there...

  • Claims Manager

    1 month ago


    Houston, TX, United States Texas Pipe Family of Companies Full time

    Senior Claims ManagerThe Claims Manager is responsible for the oversight of all claim processing and management activities for the corporate Risk Management Department. This position directs the Property, Casualty, and Workers Compensation insurance programs while providing guidance and support to ensure timely, accurate, and efficient claim...

  • Senior Consultant

    2 days ago


    New York, NY, United States Synpulse8 Full time

    Synpulse is a global transformation partner elevating our clients in the financial sphere with tailor-made solutions, every step of the way!We have offices worldwide and are a valued partner to many of the largest financial institutions. Synpulse provides end-to-end services to our clients from strategic planning to managed services. Our broad expertise in...

  • Claims Specialist

    2 days ago


    Chicago, IL, United States Axis Capital Full time

    This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS,...

  • Claims Specialist

    2 days ago


    Chicago, IL, United States Axis Full time

    This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of...


  • Chicago, IL, United States DWF Full time

    Why join us? DWF is a global company that provides integrated business and legal services. DWF Claims is seeking candidates for General and Professional Liability Claims Specialist positions. This role is responsible for investigating, evaluating and resolving liability insurance claims. The role requires strong problem-solving skills and the ability to...

  • Claims Manager

    1 month ago


    New York, NY, United States Fairstead Full time

    Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Maryland, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Fairstead’s commitment to communities is realized...


  • Short Hills, NJ, United States AXIS Capital Full time

    This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of...


  • Red Bank, NJ, United States AXIS Capital Full time

    This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of...


  • Chicago, IL, United States Ernst and Young Full time

    At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The...


  • , ID, United States CohnReznick Full time

    As CohnReznick grows, so do our career opportunities. As one of the nation’s top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do! YOUR TEAM. We currently have an exciting career opportunity for a Finance Transformation Senior Manager ...


  • Minneapolis, MN, United States Fulcrum Health, Inc. Full time

    Fulcrum Health, Inc. is a nonprofit, physical medicine benefit management organization that has delivered quality care through its network of over 4,800 licensed and credentialed physical medicine service providers for over 40 years. Our product offerings include acupuncture, chiropractic, massage therapy, physical therapy, speech and occupation services,...


  • Omaha, NE, United States TheBest Claims Solutions Full time

    Our client, a nationwide insurance carrier is looking to add multiple Senior Commercial Auto Adjusters to their staff. The candidate must have 5+ years of Commercial Auto experience including a litigation background. This is a remote, full-time staff role that offers benefits, vacation, and 401K matching.Below, you will find a complete breakdown of...


  • Atlanta, GA, United States The Barton Partnership Full time

    About the Senior Director Transformation: This role will report into the Americas Head of Transformation, with a dotted line to the Global Head of Transformation. This Senior Director will manage large-scale transformation programs for the Americas business unit, a $500m revenue division (part of the $1bn+ revenue global business), manage top level...