Senior Claims Counsel

2 days ago

Chicago IL United States DWF Full time

Why join us?

DWF is a global company that provides integrated business and legal services. DWF Claims is seeking candidates for General and Professional Liability Claims Specialist positions. This role is responsible for investigating, evaluating and resolving liability insurance claims. The role requires strong problem-solving skills and the ability to analyze liability, damages, coverage and develop resolution strategies.

Responsibilities:
  1. Investigate claims, develop and execute upon resolution strategies, which may include pursuit of risk transfer, mediation, and management of litigation.
  2. Assess coverage obligations including analyzing policy language to recommend and prepare written coverage determinations. Partners with coverage counsel, as applicable.
  3. Sets and manages timely and adequate reserves considering coverage, liability, and damages.
  4. Manage and coordinate litigation by hiring defense counsel and required experts, review of draft pleadings, litigation plans, budgets, and invoices.
  5. Document all contacts, communications, claim transactions, and otherwise maintain electronic claim files.
  6. Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively with insureds, claimants and business partners.
  7. Provides timely updates and responds promptly to inquiries and requests for information.
  8. Moves claims to closure with a high degree of independence and proactive claim handling and by collaborating with internal and external business partners, as appropriate, to develop, own, and execute a claim resolution strategy.
  9. Keeps leadership informed of significant risks and losses by projecting exposure and completing loss summaries and similar reporting.
  10. Prepares and presents claim status and evaluation to leadership.
  11. Maintains subject matter expertise and ensures compliance with state/local regulatory requirements.
  12. Prepare reports to management, clients, and other designated recipients - strong writing skills required.
  13. Represent the organization in mediations, court proceedings and other situations. Some travel may be required.
What will help you succeed in this role?
  1. Juris Doctor Degree
  2. Insurance License for a minimum of one of the following states: Florida, Texas, New York, or California.
  3. Seven years of experience managing claims.
  4. Expertise in claims resolution and knowledge of insurance and claims principles, practices and procedures.
  5. Excellent interpersonal skills, verbal and written communication, and negotiation and presentation skills.
  6. Ability to exercise independent judgment and to work with and maintain confidential and sensitive information.
  7. Excellent analytical and critical thinking skills.
  8. Proven ability to take an initiative-taking long-term view of business goals and objectives to achieve strategic business results.
  9. Proficient in Microsoft Office Suite and other business-related software.
What we offer:

At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs.

About us:

DWF teams in the USA are at the heart of our Insurance Services and Legal Operations offering.

Our Insurance Services Claims team combine technical excellence and superior service across the whole lifecycle of a claim. Our centralized approach generates greater efficiencies and lower costs for our clients, as well as ensures seamless service across multiple, widespread territories.

Our Legal Operations team, based in Chicago, provide innovative, technology-driven, alternative legal services to many of the world’s largest organizations. By combining legal expertise with strong project management, they deliver high-quality and cost-effective solutions to clients across multiple global industries.

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