Senior Enterprise Technical Support Engineer

Drata is hiring a Senior Technical Support Specialist to lead complex, enterprise-level support for customers adopting our agentic AI-driven compliance platform. You will own critical issues, provide technical guidance, and act as a trusted advisor navigating sophisticated governance workflows.

Your expertise will drive scalable, high-quality support and a world-class customer experience. You will work closely with Product and Engineering to resolve root causes, mentor teammates, and contribute