[NUS] Ecommerce Customer Service Representative
1 month ago
Nidecker Group is seeking a full-time E-commerce Customer Service Representative For the brands Jones, Yes and 32. This role is the main point of contact for customers of all brands.
The Ideal E-Commerce Customer Service Rep prides themselves on their excellent customer service skills as well as efficiency in performing tasks independently in a fast-paced environment. This person must be able to implement and uphold our policies and procedures, solve issues quickly, work efficiently, and be able to respond to customer inquiries in a timely manner while offering exceptional customer service.
This role can include tasks related to customer retention marketing, digital marketing, Amazon order processing and management, E-commerce site management and operations, seasonal product data loads and maintenance, site merchandising, coordination of asset creation and customer service management.
Tasks- Manage a large amount of incoming phone calls, emails and chat messages related to product inquiries, warranty claims and E-commerce in a professional, timely manner
- Process sales orders, returns, refunds, and defects
- Work with logistics and carriers to correct any shipping issues
- Reimburse customers for any short shipment orders
- Approve/ decline possible fraud orders put on hold by our system
- Update customer service pages on the websites to reflect correct policies and procedures
- Assist E-commerce Customer Service Lead with any other tasks or issues
- Experience with Netsuite, Shopify and a CRM a plus
- 2+ years of relevant industry work experience, preferably in action sports retail/e-commerce
- Able to type 60 words per minute
- Knowledge of products, as well as the skate and snowboard industry a plus
- Excellent written and verbal communication skills
- Ability to multi-task, prioritize, and work under pressure
- Ability to work in a multi-brand environment
- Must be available during peak season, October through January
-
Customer Service Representative
1 month ago
Truckee, California, United States Nic Beddoe - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesEstablish and maintain strong...
-
Customer Service Representative
1 month ago
Truckee, California, United States Nic Beddoe - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Nic Beddoe - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and...
-
Customer Service Representative
4 weeks ago
Truckee, California, United States Safeway Full timeKey Responsibilities:• Be the face of Safeway, interacting with valued customers in various roles, including bagging groceries, arranging flowers, and sweeping the floor.• Provide assistance to customers and fellow associates, demonstrating thoughtfulness and passion for work.• Maintain a positive and welcoming atmosphere, making others smile.Why Work...
-
Customer Service Liaison
4 weeks ago
Truckee, California, United States State Farm Insurance Full timeJob Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. Your key responsibilities will include assisting customers with their insurance needs, processing policy changes, claims, and payments...
-
Customer Service Representative
4 weeks ago
Truckee, California, United States Vail Resorts Full timeJob OverviewThe Dispatcher plays a vital role in expediting communications and dispatching company personnel and/or vehicles. This position is responsible for logging, reporting, and communicating all moments that require dispatching.Key Responsibilities:Effective communication with guests, employees, and managers in a positive, productive, and efficient...
-
Customer Service Representative
1 day ago
Truckee, California, United States Vail Resorts Full timeJob SummaryThe Dispatcher role at Vail Resorts is a key position that expedites communications and dispatches company personnel and/or vehicles. This position requires logging, reporting, and communicating all moments that require dispatching.Key Responsibilities- Communicate effectively with guests, employees, and managers in a positive, productive, and...
-
Resort Sales Representative
1 month ago
Truckee, California, United States Lakeshirts Full timeJob OpportunityWe are seeking a highly motivated and experienced Sales Representative to join our team at Yesterdays Resort Division. As a Sales Representative, you will play a crucial role in driving business growth and building strong relationships with our customers.Key ResponsibilitiesBuild and maintain relationships with existing and potential...
-
Patient Access Representative I OR II
2 months ago
Truckee, United States Tahoe Forest Health Full timeThis position is eligible for a $750 Sign on Bonus and/or referral bonusEligible for shift differential pay when working evening, night, or weekend shifts.Bargaining Unit:EARate of Pay: Patient Access Rep I - $26.27/Hour + DOE (Base Pay includes 12.5% per diem premium) Patient Access Rep II - $29.00/Hour + DOE (Base Pay includes 12.5% per diem premium)...
-
Barista Representative
2 weeks ago
Truckee, California, United States Whole Treats Bakery Full timeBarista JobWe are seeking a skilled Barista to join our team at Whole Treats Bakery.The ideal candidate will have experience in preparing and serving a variety of espresso-based drinks, as well as maintaining a clean and organized workspace.A friendly and welcoming demeanor is essential for providing excellent customer service.Responsibilities...
-
Patient Access Representative I OR II
2 months ago
Truckee, United States Tahoe Forest Health Full timeThis position is eligible for a $750 Sign on Bonus and/or referral bonusEligible for shift differential pay when working evening, night, or weekend shifts.Bargaining Unit:EA Rate of Pay: Patient Access Rep I - $26.27/Hour + DOE (Base Pay includes 12.5% per diem premium) Patient Access Rep II - $29.00/Hour + DOE (Base Pay includes 12.5% per diem premium) ...
-
Access Center Representative I
4 months ago
Truckee, United States Tahoe Forest Health Full timeBargaining Unit: EA Rate of Pay: $25.78/hour + DOE Summary Serves as the primary point of contact for the community calling the District for a wide variety of questions and information requests. Answers calls from the hospital's main telephone numbers and calls routed from the physician offices and departments for scheduling. Obtains authorizations for...
-
Front Desk Representative
1 month ago
Truckee, California, United States Vail Resorts Full timeExperience the Ultimate in Customer ServiceAs a Front Desk Agent at Vail Resorts, you will be the face of our hotel, providing exceptional service to our guests and making their stay a memorable one. This is a great starting point for those new to hospitality, with huge potential for upward mobility.Key Responsibilities:Provide friendly and professional...
-
Front Desk Representative
4 weeks ago
Truckee, California, United States Vail Resorts Full timeExperience the Ultimate in HospitalityAs a Front Desk Agent with Vail Resorts, you will be the face of our hotel, providing exceptional service to our guests and making their stay a memorable one. This role is perfect for those new to hospitality, offering a great starting point with huge potential for upward mobility.Key Responsibilities:Work face-to-face...
-
Door to Door Sales Representative, Truckee, CA
4 weeks ago
Truckee, United States Adecco Full timeJob DescriptionJob DescriptionAre you ready to take your career to the next level? At Optimum, we believe that connectivity is essential, and we’re seeking passionate Door-to-Door Sales Representatives to help us connect communities and empower lives!Why Optimum?As part of our vibrant sales team, you’ll engage directly with customers, providing them with...
-
Front Desk Representative
4 weeks ago
Truckee, California, United States Vail Resorts Full timeJob Summary:The Front Desk Agent is the face of the hotel, serving as the first point of contact for all guests. This role is ideal for those new to hospitality, offering a great starting point with potential for upward mobility.Key Responsibilities:Work face-to-face with customers to provide exceptional serviceCheck guests in and out, ensuring a smooth and...
-
Carpet Cleaning Service Technician
2 weeks ago
Truckee, California, United States Chem-Dry Full timeJob Title: Carpet Cleaning Service TechnicianWe are seeking a highly skilled and dedicated carpet cleaning technician to join our team at Chem-Dry of Lake Tahoe. As a carpet cleaning service technician, you will be responsible for providing exceptional customer service while delivering top-notch cleaning results to our valued clients.Key...
-
Guest Services Ambassador
4 weeks ago
Truckee, California, United States East West Family Of Companies Full timeJob SummaryWe are seeking a highly skilled Guest Services Host to join our team at the Village at Northstar in Tahoe, CA. As the ultimate ambassador for Owners and Guests, you will be responsible for delivering exceptional customer experiences and ensuring seamless front office operations.Key ResponsibilitiesAdministrative ExcellenceFollow East West...
-
Retail Sales Consultant
4 weeks ago
Truckee, California, United States Altice USA Full timeRole SummaryAs a Retail Sales Consultant at Altice USA, you will be part of a dynamic team that is shaping the future of connectivity. Your primary responsibility will be to engage with customers, understand their needs, and provide personalized guidance to help them find the right products and services.Key ResponsibilitiesCustomer Engagement: Build strong...
-
Cashier - Retail Pharmacy - Per Diem
3 months ago
Truckee, United States Tahoe Forest Health Full timeBargaining Unit:EARate of Pay:$23.94/hour + DOESummaryCashiers are responsible for greeting and assisting customers while providing excellent customer service. Next, cashiers are responsible for seeing that the payment transactions for merchandise and prescriptions go smoothly, efficiently and quickly. Cashiers need to be team players, willing to help out...
-
Lead Line Cook
4 weeks ago
Truckee, California, United States Sierra Executive Solutions Inc Full timeSierra Executive Solutions, Inc. is a 3rd party search firm recruiting for a hospitality client company in the food and beverage industry. We are seeking a skilled Cook III to join our team.The Cook III will be responsible for preparing a variety of food items under the direction of the Chef de Cuisine and Executive Chef. This includes maintaining a working...