Customer Service Representative

1 month ago


Truckee, California, United States Nic Beddoe - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Nic Beddoe - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide expert guidance on insurance options, answering customer inquiries and addressing their needs in a timely and professional manner.
  • Utilize a customer-centric approach to educate customers about insurance products and services, identifying opportunities to enhance their experience and promote business growth.
  • Collaborate with other agency team members to ensure seamless communication and efficient service delivery.
Requirements
  • Dedication to delivering exceptional customer service.
  • Excellent communication and interpersonal skills to effectively relate to customers and colleagues.
  • Proactive problem-solving skills to address customer concerns and resolve issues efficiently.
Benefits
  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off (vacation and personal/sick days) and health benefits.
  • Valuable career-building experience and opportunities for advancement within our office.


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