Director of E-commerce

4 weeks ago

Irving, United States Matheson Tri-Gas Full time

JOB SUMMARY

The Director of Ecommerce is responsible for driving the Matheson's online sales growth, enhancing the customer experience, and maximizing the company's ecommerce capabilities. This position plays a crucial role in shaping the company's ecommerce strategy and ensuring its successful implementation. Successful implementation to include B2B and B2C sales of hard-goods, safety and spec gas equipment products.

ESSENTIAL FUNCTIONS

Strategy Development: Develop and execute the overall ecommerce strategy for the company, aligning it with the organization's goals and objectives.

Team Management: Lead and manage a team of ecommerce professionals, including ecommerce customer service team, analysts, and developers, to ensure the successful implementation of ecommerce initiatives.

Website Management: Oversee the development and maintenance of the company's ecommerce website, ensuring optimal functionality, user experience, and customer satisfaction.

Sales and Revenue Growth: Drive sales and revenue growth through effective ecommerce strategies, including online marketing, promotions, pricing, and product assortment.

Customer Experience: Continuously improve the customer experience on the ecommerce platform, ensuring a seamless and personalized shopping experience.

Analytics and Reporting: Utilize data and analytics to measure and optimize the performance of the ecommerce platform, identifying trends, opportunities, and areas for improvement.

Vendor Management: Manage relationships with ecommerce technology vendors, ensuring the selection of appropriate tools and platforms that support the company's ecommerce goals.

Cross-functional Collaboration: Collaborate with other departments, such as marketing, operations, and IT, to ensure alignment and integration of ecommerce initiatives with overall business strategies.

Budgeting and Financial Management: Develop and manage the ecommerce budget, ensuring efficient allocation of resources and achieving financial sales targets.

Required for All Jobs

*

Performs other duties as assigned

*

Complies with all policies and standards

QUALIFICATIONS

Education

Education Level

Education Details

Req/
Pref

Bachelor's Degree

Business administration, marketing or information technology

Required

Master's Degree Business administration or related field

Relevant certifications in ecommerce, digital marketing, or related fields (optional)
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)

Work Experience

Experience

Experience Details

Required/
Preferred

7-9 years

1-3 years

7-9 years

4-6 years

4-6 years

1-3 years



EXPERIENCE & TECHNICAL KNOWLEDGE

10+ years' experience in ecommerce
Website development and optimization of ecommerce platforms such as Magento
Understanding of content management systems, web analytical tools, and digital marketing technologies
Familiarity with coding languages, web design principles, and user experience (UX) optimization
Management of online sales channels to include implementation of digital marketing campaigns and utilization of analytics to drive business growth

Licenses and Certifications

Licenses/Certifications

Licenses/Certification Details

Time Frame

Required/
Preferred

PHYSICAL DEMANDS/WORKING CONDITIONS

Physical Demands Category:

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demand

N/A

Rarely

Occasionally

Frequently

Constantly

Weight

Stationary Position

Move/Traverse

Stationary Position/Seated

Transport/Lifting

Transport/Carrying

Exerting Force/Pushing

Exerting Force/Pulling

Ascend/Descend

Balancing

Position Self/Stooping

Position Self/Kneeling

Position Self/Crouching

Position Self/Crawling

Reaching

Handling

Grasping

Feeling

Communicate/Talking

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