Administrative Clerk

Position:Administrative Clerk (BPA1)


Agency:Department of State (DoS)

Location: Tucson, AZ



Position Summary:

Under the direct supervision of a Supervisor, the Administrative Clerk (BPA1) performs various clerical and repetitive manual functions in Book Print, Card Print, Quality control, and the Mail Out, as well as other miscellaneous functions in support of travel document personalization operations. The Administrative Clerk (BPA1) achieves a basic knowledge of the current travel document issuance software and computer operating system, to include retrieval of individual application information, upgrading applications to expedite status, data entry, and generation of mailing labels.



Job Description:

Book/Card Print

Maintaining control and accountability of passport books and passport cards
Reviewing application information and printed passport books/cards for errors and quality
Removing or rejecting applications and passport books/cards with errors
Verifying individual book/card usage reports
Filling out and maintaining Batch Tracking sheets or other reports
Prioritizing work (i.e., expedited passports and early departures along with regular batches)
Operating and being responsible for the care of computer equipment, including passport printers



Quality Control

Checking data on passport using optical character reader
Writing data onto the passport-integrated chip using chip writer/reader
Determining acceptability of passport quality
Performing data entry function and using the computer screen to verify accuracy of data
Printing correct passport endorsements as appropriate
Generating address labels and attaching them to mailing envelopes and placing sealed envelopes into postal trays for mailing

Conducting all aspects of mail out operations, including operation of automated postal machines



Requirements:

High School diploma or equivalent, and at least 2 years of office experience required
U.S. Citizenship Required
Ability to successfully complete the Background Investigation
Ability to obtain and maintain a Government Agency Moderate Risk Public Trust security clearance
Ability to lift and carry 35 pounds



Skills/Experience Required:

Basic personal computer skills
Capable of doing repetitive tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing and reading
Proven ability to communicate effectively and professionally
Must be able to operate personalization-printing equipment, conduct Quality Control checks of the printed passport, and follow a pre-set pattern for document sequencing