Sr. Process Analyst/Jr. Process Engineer

3 weeks ago

Charlotte, United States Mindlance Full time

Description:

Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)

· Document ET Business Processes & Procedures

Bachelor Degree: (Required, Preferred or Not Required)

· Required.

Role Responsibilities: (what they will be doing)

· Support process improvement initiatives and their leads. Gather process requirements and provide operational/analytical support for team leaders. May identify or assist in identifying gaps and efficiency opportunities and may make recommendations based on analysis. Interact with business SMEs to ascertain information and details in support of research and evaluations.

· Provide business process based solutions to complex problems.

· Implement a data collection plan in support of work led by senior teammates.

· Assist with providing process improvement recommendations based on analysis of process maps, data collection, and root cause analysis

· Work with project teams, lines of business and other IT resources to analyze and develop solutions to satisfy business needs.

· Schedule meetings, document outcomes and facilitate design sessions

· Document process mapping sessions, including ensuring documentation accurately reflects process owner discussion

· Create procedures and other related documentation (the role is not only about process definition/process mapping but rather entails producing other applicable artifacts)

· Prioritizes responsibilities to balance initiatives and deliverables.

Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)

· Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.

· 3-4 years of process or project analyst/ junior process engineer or relevant industry experience in banking, financial services, or other services industry.

· Strong analytical skills.

· Proficient with business process management (BPM) standards for mapping purposes.

· Able to act as a technical writer by facilitating procedures development and other similar artifacts.

· Self-starter, highly-motivated, change agent with strong interpersonal, communication, collaboration and leadership skills.

· Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, including Visio.

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