Nutrition Assistant Per Diem

3 weeks ago

Boston, United States Brigham and Women's Faulkner Hospital Full time

Per Diem. 2-3 evening shifts per week- weekdays and weekends

Under the supervision of a Registered Dietitian and Clinical Nutrition Manager, the Nutrition Assistant performs a variety of duties pertaining to the delivery of high quality, personalized nutritional care to all patients. The Nutrition Assistant is responsible for upholding and enforcing standards and policies as set forth by the hospital and the department.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

* The primary responsibility of this position is assisting patients with ordering meals over telephone (room service), entering patient meal orders into HealthTouch (computer software program), and assuring meals are nutritiously sound within the patient's ordered diet.
* Assists patients with menu choices that fit within diet restrictions.
* Adjusts patient meal selections to comply with diet and with MD/RD/RN instructions.
* Ensures that all patients receive nourishment at each meal; notifies RN when this does not happen.
* Communicates regularly with clinical and production teams (patient issues, special orders, need for diet education, etc).
* Follows department procedures for ordering supplements and enteral nutrition support products.
* Provides excellent customer service.


* Other duties/responsibilities for the position include:
* May assist with assembling or passing trays to patients. Complies with department standards for meal delivery and set-up. Completes regular and therapeutic diet menus according to standards of care and department standards. Assists tray line staff and supervisor as needed.
* Conducts meal rounds and tray assessments as assigned. Reports issues and complaints. Rectifies any issues as needed.
* Recognizes and performs duties that need to be completed.
* Attends department meetings, monthly in-services, training classes, etc as assigned.
* Responsible for upholding and enforcing standards and policies as set forth by the hospital and the department.



Grade: 110

Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.

At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.

EDUCATION:

High School diploma or equivalent is preferred.

SKILLS/COMPETENCIES REQUIRED:

* Adheres to all ICARE Standards.
* Must be able to read, write and clearly speak English.
* Ability to push food carts.
* Ability to pleasantly and effectively multi-task.
* Must have basic computer skills in order to be able to use various computer programs/systems within the hospital.
* Strong communication and interpersonal skills are required.

EXPERIENCE:

Healthcare experience including patient contact is preferred.

Prior experience with customer service is preferred.

WORKING CONDITIONS:

* Fast-paced environment in which employee must be able to juggle multiple tasks.
* Sitting for long periods of time to answer phones and take patient orders.
* Must be able to read standard size font of Diet Office meal-ordering software.

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