Customer Experience Associate

1 week ago


Kaysville, United States VASA Fitness Full time

POSITION DESCRIPTION

POSITION TITLE: Member Experience Specialist (MES)

FLSA STATUS:      Hourly

COMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales

 

JOIN OUR TEAM

 

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.

BENEFITS

We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.

  • 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
  • 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)

Come join VASA Fitness and work with a passionate, fun, and united team

We are proud to be a 'Great Place to Work' certified company

PURPOSE

 

The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.

 

DELIVERABLES

  • Demonstrates a genuine, kind attitude when interacting with Guests and Members.
  • Greets guests and members with a smile, eye contact, and courteous tone.
  • Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
  • Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
  • Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
  • Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.
  • Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.

  • CVS Health

    Found in: beBee jobs US - 3 days ago


    Kaysville, Utah, United States CVS Corporation Full time

    Retail Store Associates play a meaningful role within the CVS Health family.At CVS Health, we?re shaping the future of health care for people, businesses, and communities.With your talents and expertise, you can help us play a more active and supportive role in each person?s unique healthcare needs.Join our team of thousands as we positively impact...

  • CUSTOMER SVC/DEPT LEADER

    Found in: Careerbuilder One Red US C2 - 2 days ago


    Kaysville, UT 84037, USA, United States Kroger Full time

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for...

  • Business Office Manager

    Found in: Talent US C2 - 1 week ago


    Kaysville, United States Watermark Retirement Communities Full time

    Candidates that complete the application process will be prioritized for review and consideration Watermark Retirement Communities has been a leader in the senior housing industry for over 30 years, and our commitment to our associates and a strong, positive culture is a significant driver of this success. When you walk through the front door of one of...

  • Service Advisor

    1 week ago


    Kaysville, United States Egan Automotive Full time

    Job DescriptionJob DescriptionThank you for your interest in joining our team oriented business and welcome to Egan Automotive, Inc.Our company was started in a small two bay shop. Our company did not have any employee’s when we opened the doors in 2006, just a will to work and a desire to care for customers and their automotive needs. We built trust with...

  • Tax Manager

    1 week ago


    Kaysville, United States Rasmussen & Associates Full time

    Job DescriptionJob DescriptionAt Rasmussen & Associates, we help small business owners build incredible, meaningful businesses. We believe small businesses are a powerful force that shape the way we live. We honor the brave individuals who step into the unknown to start a business. We believe in small business. We empower small business success. We don’t...

  • Staff Accountant

    1 week ago


    Kaysville, United States Grant Victor Full time

    Job DescriptionJob DescriptionJob DescriptionThe Staff Accountant role will help the assistant controller with the day-to-day accounting department's operations as well as assisting with month and year-end procedures as well as audit procedures.Duties include but are not limited to - Accounts Payable (bill entry and payment processing), credit card entry...

  • Staff Accountant

    3 days ago


    Kaysville, United States Grant Victor Full time

    Job DescriptionJob DescriptionJob DescriptionThe Staff Accountant role will help the assistant controller with the day-to-day accounting department's operations as well as assisting with month and year-end procedures as well as audit procedures.Duties include but are not limited to - Accounts Payable (bill entry and payment processing), credit card entry...


  • Kaysville, United States CareerBuilder Full time

    The Marketing Specialist supports the development and maintenance of marketing strategies aligned with organizational goals across four strategic business units (SBUs) and contributes to the management of diverse marketing endeavors encompassing advertising, public relations, promotions, and branding initiatives. The responsibilities include trade shows,...


  • Kaysville, United States Paul Davis Full time

    Job DescriptionJob DescriptionSalary: $18-$25 DOETitle: Project CoordinatorLocation: Kaysville Want to be a Difference Maker?  We provide homeowners peace of mind so they can focus on what matters most!Come work as an Project Coordinator with Paul Davis Restoration and you too can become a Difference Maker. Our Project Coordinators assist both residential...

  • Project Manager

    3 weeks ago


    Kaysville, United States Vomela Companies Full time

    Job DescriptionJob DescriptionJob DescriptionFusion Imaging is one of the leading and largest wide format printers in the country. We specialize in the management, production, and installation of tradeshow and event graphics. Our capabilities range from rigid substrates to dye-sub fabric to full custom trade show booths. We are seeking an energetic,...


  • Kaysville, United States Tanner Memorial Clinic Full time

    Job DescriptionJob DescriptionDescription:Tanner Clinic is Immediately hiring a Patient Accounts Representative...Identifies delinquent accounts, aging period, and payment sources. Processes delinquent unpaid accounts by contacting patients and third-party reimbursors.Performs various collection actions including contacting patients by phone and resubmitting...

  • Service Manager

    1 week ago


    Kaysville, United States Zoom Drain Utah Full time

    Job DescriptionJob DescriptionAt Zoom, we take great care in cultivating the careers of our employees. We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction. For those who meet these requirements, a challenging environment where plenty of opportunity awaits.We also recognize that career...

  • Service Manager

    1 day ago


    Kaysville, United States Zoom Drain Utah Full time

    Job DescriptionJob DescriptionAt Zoom, we take great care in cultivating the careers of our employees. We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction. For those who meet these requirements, a challenging environment where plenty of opportunity awaits.We also recognize that career...


  • Kaysville, United States Monnit Corporation Full time

    Job DescriptionJob DescriptionCalibration Lab TechnicianSummary/ObjectiveSensor Calibrations is looking for an exceptional Calibration Technician who can set up standard and special purpose laboratory equipment to test, evaluate, and calibrate temperature and humidity sensors. This position will require the ability to quickly satisfy customer requirements...

  • Mechanical Engineer

    3 weeks ago


    Kaysville, United States Monnit Corporation Full time

    Job DescriptionJob DescriptionJob Summary:Monnit, the global leader in remote monitoring solutions, is looking for a Mechanical Engineer. The Mechanical Engineer provides hands-on design engineering expertise to new product development programs and product improvement initiatives. Specific responsibilities include product and tooling design, model-making,...


  • Kaysville, United States Kitchen Tune-Up Salt Lake City, UT Full time

    Job DescriptionJob DescriptionKitchen Tune-Up is seeking dedicated team members to join our team as a Carpentry Specialist and Cabinet Repair Artist to work on kitchen remodeling projects, completing our 1 Day Wood Restoration service on wood cabinetry and other wood surfaces. We are seeking career minded individuals who are willing to learn new techniques...


  • Kaysville, UT, United States Clean Harbors Full time

    Clean Harbors inKaysville, UT is seeking a Class A CDL Driver to operate a variety of heavy and light-duty trucks/work equipment at our customer sites; some of the vehicles operated include vacuum trucks, Cuscos, guzzlers, and roll-offs. This role is responsible for performing driving and non-driving duties on and off customer sites associated with hazardous...

  • Night Driver

    Found in: Jooble US O C2 - 6 days ago


    Kaysville, UT, United States Clean Harbors Full time

    Clean Harbors inKaysville, UT is seeking a Class A CDL Driver to operate a variety of heavy and light-duty trucks/work equipment at our customer sites; some of the vehicles operated include vacuum trucks, Cuscos, guzzlers, and roll-offs. This role is responsible for performing driving and non-driving duties on and off customer sites associated with hazardous...

  • Driver Class A

    5 days ago


    Kaysville, UT, United States Clean Harbors Full time

    Clean Harbors inKaysville, UT is seeking a Class A CDL Driver to operate a variety of heavy and light-duty trucks/work equipment at our customer sites; some of the vehicles operated include vacuum trucks, Cuscos, guzzlers, and roll-offs. This role is responsible for performing driving and non-driving duties on and off customer sites associated with hazardous...

  • Driver Class A

    Found in: Jooble US O C2 - 6 days ago


    Kaysville, UT, United States Clean Harbors Full time

    Clean Harbors inKaysville, UT is seeking a Class A CDL Driver to operate a variety of heavy and light-duty trucks/work equipment at our customer sites; some of the vehicles operated include vacuum trucks, Cuscos, guzzlers, and roll-offs. This role is responsible for performing driving and non-driving duties on and off customer sites associated with hazardous...