Data Center Technician IC2

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Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and servicesto drive specific business outcomes such as digital transformation, innovation, and operational agility.Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview

As a Data Center Technician 2, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment and cabling. Expansion of basic knowledge and experience working with computers and related knowledge is expected.

How You Will Make An Impact:

• Strong understanding of overall trouble management process
• Understand process for diagnostic methods of troubleshooting data center equipment
• Pull required inventory as defined by inventory process
• Update inventory systems as required
• Self-perform server diagnostic and troubleshooting
• Repair servers (replace hard drives; replace bad sticks of RAM, Mother Boards)
• Physically assist in moving and racking equipment as directed for special projects
• Other tasks as required by management

What You Will Need To Succeed:

• Basic knowledge of and hands on experience with computer hardware
• High level of written and oral fluency in English
• Ability to learn new software quickly
• Multi-tasking
• Able to safely lift and move a minimum of fifty (50) pounds
• Work environments may include performing tasks in indoor areas that reach temperatures of 90+ degrees Fahrenheit during certain times of the year

Compensation

Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

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