FIELD REPRESENTATIVE
3 weeks ago
2.) Advise and inform prospective students, parents, school counselor, and public about SIU Carbondale.
3.) Develop working relationships with counselors, counseling staff, advisors, and key stakeholders during scheduled visits to high schools and community colleges, includes day and evening hours.
4.) Build relationships with community-based organizations in the territory with the purpose of building a recruitment pipeline; provide expertise on college selection process and financial aid scholarships.
5.) Systematically follow-up with students within an individual territory by contacting them through email, phone, mail, and social media.
6.) Access and retrieve student data from the Banner system, Slate (CRM), Degree Works, and Navigate to use during an appointment, phone call or other inquiry.
7.) Individually record school visits and college fairs into the Undergraduate Admissions CRM and calendar system.
8.) Assist students in gaining a basic understanding of the College's admission requirements, registration process, and processes that need to be completed by the student.
9.) Develop a knowledge base of all facets of the university, including knowledge of degree requirements, prerequisites needed for degree programs, and University Core Curriculum requirements for specific degree programs.
10.) Assist students in interpreting and understanding placement scores, program curricula, and prerequisites.
11.) Assist admitted students with registration and record interactions in Slate (CRM).
12.) Coordinate with advisors regarding scheduling questions and clarification.
13.) Teach students how to use Banner Self-Registration to build and manage the class schedule and Degree Works as a degree audit tool to track degree progress.
14.) Provide financial planning support for admitted students.
15.) Assist in coordination of special events, including but not limited to, on-campus Open Houses, off-campus previews, off-campus advisement and registration dates.
16.) Work with leadership in creating recruitment plans and targets for each school, college, and territory.
17.) Maintain regular office hours in a designated on-campus space or approved work site.
18.) Maintain professional standards regarding personal behavior.
19.) Appropriate and ethical use and maintenance of university resources within university, state, and federal regulations.
20.) Participate in special projects and ongoing professional training throughout the year.
21.) Use and manage a Procurement Card to cover travel expenses.
22.) Other duties as assigned.
Minimum Qualifications:
1.) Bachelor's Degree with 1 year of experience in higher education, community-based organization, sales, customer service, or closely related professional setting.
2.) The ability to travel regularly and to load and transport admissions material, displays, and other recruiting equipment.
3.) Evening and weekend hours required.
4.) Strong public speaking skills.
5.) Ability to communicate effectively, verbally, and in writing.
6.) Experience working with diverse populations.
7.) Valid driver's license.
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