Systems Admin I

3 weeks ago

Roy UT United States BAE Systems Full time
Job Description About BAE Systems
Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history
Our work culture thrives on hard work, innovation, diversity, equity, and inclusion
About This Job
Air and Space Force Solutions, a business unit within BAE Systems, has an opening for a junior Service Desk Technician
The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation
The position will have the following duties and responsibilities:
• Resolve technical problems in a call center/help desk environment
* Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies
* Resolve access requests for user accounts and other support functions
* Where possible, use automated tools and scripts to improve efficiency and accuracy
* Provide technical assistance, training and system documentation for users to promote efficient operation of applications
* Perform other duties as assigned
What's In It For You
• Competitive wages
* Medical
* Dental
* 401k
* Paid time off
* Work/life balance
* Career development
* Tuition reimbursement
* Mentorship opportunities
* Rewards & recognition
Work Location
Roy, Utah, or hybrid remote Travel Clearance Requirement
The applicant must be able to obtain and maintain a Secret clearance
An active Secret clearance is preferred but not required
Certification Requirement
If not already DoD 8570 IAT Level II compliant, the applicant must receive CompTIA Security+ or other DoD IAT Level II certification within 6 months of employment
Citizenship Requirement
Pursuant to a government contract, this specific position requires US citizenship
#ASFS Required Education, Experience, & Skills Education and experience requirements for this position are as follows:
• High School Diploma and 4+ years of software engineering or similar technical experience, or
* BS/BA in Computer Science or Software Engineering and 0+ years of experience, or
* MS/MA in Computer Science or Software Engineering and 0+ years of experience
Required Experience & Skills:
• Excellent customer support skills
* Experience with Active Directory, desktop support, and ticketing systems
* Experience working in a Service Desk/Help Desk team environment
Clearance Requirement
The applicant must be able to obtain and maintain a Secret clearance
An active Secret clearance is preferred, but not required
Certification Requirement
If not already DoD 8570 IAT Level II compliant, the applicant must receive CompTIA Security+ or other DoD IAT Level II certification within 6 months of employment
Citizenship Requirement
Pursuant to a government contract, this specific position requires US citizenship
Preferred Education, Experience, & Skills Preferred Education, Experience, & Skills
• Bachelor's degree in a technical field
* Experience with Atlassian Jira and Confluence
* Experience supporting a DoD customer
* Experience working on a Service Desk or Help Desk team, with demonstrated excellence in customer service Pay Information
Full-Time Salary Range: $50580 - $85950 Please note: This range is based on our market pay structures
However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being
Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance
We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance
Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave
Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards
Other incentives may be available based on position level and/or job specifics
About BAE Systems Intelligence & Security BAE Systems, Inc
is the U.S
subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services
Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems
Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions
As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale
At BAE Systems, you'll find a rewarding career that truly makes a difference
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers
Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services
Knowing that our work enables the U.S
military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong
We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive
We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change
Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.

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