CONSUMER SERVICES COORDINATOR LEAD TRAINER

3 weeks ago

Sacramento CA USA, United States PeopleReady Full time
Are you ready to make an impact in your community? Our mission is to create a community where each individual with a developmental disability has the opportunity to live a healthy, productive, and inclusive life. NLACRC empowers people with developmental disabilities to have an opportunity to achieve their fullest potential in all aspects of life. 

 

Apply today to help make an impact tomorrow

 

The Position and Job Summary

* Train CSCs in reviewing and addressing issues related to documenting the IFSP/IPP, updating the ESR/CDER, delivery of services per the IFSP/IPP, documenting Title 19 Notes, assessing need to implement services and supports, Purchase of Service Requests and managing current authorizations, generic resources, Notice of Proposed Action, residential placement process/living options, and Co-Pay.

* Review NSO trainings information with new hires to assure understanding and development of competency-based skills.

* May require re-training staff on needed areas that will be identified.

* Assist in reviewing and providing feedback on IFSP/IPPs/AR/Triennials/Addendums/IFSP periodic reviews reports.

* Shadows and coaches CSCs in the field when planning and conducting meetings.

* Assist in addressing issues specific to service delivery and program planning including assessing service provision.  

* Provide training regarding consultation process and steps when seeking consultation through Exception Staffing, Medical/Clinical/and/or Behavioral consultations. 

* Assist in planning meetings with staff and/or vendors as needed.

* May be asked to perform other tasks/ activities to ensure that applicable timelines, quality assurance and customer service goals are met

* May carry a temporary caseload that does not exceed 50% of the average caseload in the department, assignments may be used for training purposes.

* Provide additional support as needed in training staff through the new CSC onboarding process and on new processes implemented by the Center.

* Provide input and feedback on staffs' progress during the first 6 months of employment to include on performance appraisals regarding employee's progress to learn the role as a service coordinator and the knowledge and skills that is expected from a new employee to retain during the onboarding and training process.

* This position serves consumers 14-22 years of age.

Compensation

This position is non-exempt. Regular Salary: $28.74 - $31.73 per hour.

Skills and Abilities

* Knowledge of intellectual and developmental disabilities

* Knowledge of Regional center (or related company) practices

* Management and supervisory principles and practices.

* Professional communication skills – Oral and Written

* Clear analysis and communication of complex material

* Staff development and leadership

* Decision making, time management, and mentorship abilities

* Working effectively with diverse groups of people

* Enthusiasm for teaching and learning, and ability to assess staff's learning modes

* An ability to lead and/or train other associates.

* Understanding of family systems

* Ability to work independently and cooperatively as a part of an interdisciplinary team

Education & Experience

* Bachelor's degree in psychology, social work, sociology, or related human services field and 5 years of Regional Center experience/Consumer Services Coordinator. professional experience

* A Master's degree in a related subject may be substituted for experience.            

Essential Requirements

* Valid California Driver's License and reliable transportation, or acceptable substitute, required.  

* Upon job offer acceptance, candidates will be required to show proof of COVID-19 vaccination.

* Accommodations may be requested for a religious or medical exemption from the COVID-19 vaccination requirement.

NLACRC Offers an Excellent Benefits Package

* Most positions are offered a hybrid – remote option

* Flex-schedule, including every other Friday off

* Robust Medical, Dental & Vision offerings

* No cost for employee only plans

* Various Insurance and Retirement plans

* Eligibility for:

* Service Loan Forgiveness program

* Tuition Reimbursement Program

* PTO – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time

* Holidays – NLACRC offers 12 paid holidays throughout the year

Professional Development Opportunities & Growth

NLACRC values the professional development of staff Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions.

Diversity, Equity, and Inclusion

At NLACRC, we value and celebrate diversity In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.

The Organization

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.

NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.

  • Consumer Services Coordinator Lead Trainer

    2 weeks ago

    Sacramento, United States PeopleReady Full time

    Are you ready to make an impact in your community? Our mission is to create a community where each individual with a developmental disability has the opportunity to live a healthy, productive, and inclusive life. NLACRC empowers people with developmental disabilities to have an opportunity to achieve their fullest potential in all aspects of life. Apply...

  • Consumer Services Coordinator OD Specialist

    2 weeks ago

    Sacramento, United States PeopleReady Full time

    Are you ready to make an impact in your community? Our mission is to create a community where each individual with a developmental disability has the opportunity to live a healthy, productive, and inclusive life. NLACRC empowers people with developmental disabilities to have an opportunity to achieve their fullest potential in all aspects of life. Apply...

  • Consumer Services Coordinator OD Specialist

    2 weeks ago

    Sacramento, United States PeopleReady Full time

    Are you ready to make an impact in your community? Our mission is to create a community where each individual with a developmental disability has the opportunity to live a healthy, productive, and inclusive life. NLACRC empowers people with developmental disabilities to have an opportunity to achieve their fullest potential in all aspects of life. Apply...

  • Crisis Intervention Trainer/Presenter

    2 weeks ago

    , CA, United States Western Youth Services Full time

    *Crisis Intervention Trainer*Western Youth Services is a leading expert in children’s mental health and wellness solutions. As a hub of children’s mental health in Orange County, we’ve been providing services and programs for our community for over 50 years. Our passionate and dedicated staff deliver services and programs that prevent, treat, and heal...

  • Staff Services Analyst

    2 weeks ago

    Sacramento County, CA, United States Department of Consumer Affairs Full time

    The Contractors State License Board is currently recruiting for a Staff Services Analyst in the Licensing Division, Licensing Support Unit. The position is located in **Sacramento.** - In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and...

  • Management Services Technician

    2 weeks ago

    Sacramento County, CA, United States Department of Consumer Affairs Full time

    In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal...

  • Staff Services Analyst

    3 days ago

    Sacramento County, CA, United States Department of Consumer Affairs Full time

    In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal...

  • Client Billed Clerical

    1 month ago

    Sacramento, United States Allied Universal® Full time

    Client Billed Clerical - Trainer **Overview**: Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we...

  • Skills Trainer

    4 days ago

    Sacramento, United States Children's Receiving Home Full time

    Job DetailsLevelExperiencedJob LocationChildrens Receiving Home - Sacramento, CAPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$17.00 HourlyJob ShiftDayJob CategoryNonprofit - Social ServicesDescriptionPosition Summary:Under the supervision of the Clinical Program Manager, the Skills Trainer in the Partial Hospitalization Program (PHP)...

  • Business Service Officer Ii

    1 week ago

    Sacramento County, CA, United States Department of Consumer Affairs Full time

    Under direction of the Staff Services Manager (SSM) II, the Business Service Officer (BSO) II (Supervisor), plans, supervises, and directs the activities of the Operational Resources Unit, which is comprised of the Mail Operations and Distribution Services (MODS) team, the Records Imaging Services (RIS) team, and Cashier Courier Services (CCS) team. The BSO...

  • Staff Services Analyst

    1 week ago

    Sacramento County, CA, United States Department of Consumer Affairs Full time

    In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal...

  • Consumer Lending Admin

    3 weeks ago

    Sacramento, United States Golden 1 Credit Union Full time

    TITLE: CONSUMER LOANS (VEHICLE SERVICES) - INTERNSTATUS: NON-EXEMPTDEPARTMENT: CONSUMER LOANSDATE: 05/22 JOB CODE: 10081 BUILD YOUR FOUNDATION AT GOLDEN 1:Golden 1 Credit Union is Californias leading credit union and one of the largest in the United Intern, Banking, Business Services, Application, Program

  • Staff Services Manager I

    1 week ago

    Sacramento County, CA, United States Department of Consumer Affairs Full time

    **This is a 12-month limited term position which may be extended to 24 months and/or become permanent.” And “Multiple positions may become available.** Under the general direction of the Bureau Chief of the Cemetery and Funeral Bureau, the Staff Services Manager I/Field Operations Supervisor is responsible for managing the Bureau's cite and fine;...

  • Dog trainer apprentice

    5 days ago

    Sacramento, United States Petco Full time

    **Dog trainer apprentice** Category: Stores Location: 1878 Arden Way, Sacramento , CA 95815 Schedule: Full_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor...

  • Program Representative I, Department of Consumer

    1 day ago

    Orange County, CA, United States Department of Consumer Affairs Full time

    Under the general supervision of the Program Representative III, the Program Representative I (PR I) enforces the laws and regulations governing auto repair and smog check and independently investigates consumer complaints. The PR I performs the full range of duties, as specified in the Bureau of Automotive Repair’s Enforcement Policies and Procedures...

  • Client Services Coordinator

    5 days ago

    Sacramento, United States Nexus HR Services Full time

    Client Services Coordinator - Sacramento, CACompensation: $22 - $24 per hourNew graduates are welcome to apply!The Perks:Comprehensive health, dental, and vision benefitsGenerous paid leave so you can rechargeDevelopment opportunities to help you growCollaborative, supportive workplace with a community vibe** Client-highlighted qualifications ** - Virtual...

  • Associate Governmental Program Analyst

    2 days ago

    Sacramento County, CA, United States Department of Consumer Affairs Full time

    Under the direction of the Staff Services Manager I, of the Enforcement Unit, the Lead Associate Governmental Program Analyst (AGPA), handles complaints of less complex and routine cases concerning licensees and/or alleged unlicensed activity within the Locksmith, Repossessors, Private Investigators, Proprietary Security Services, Private Security Services,...

  • Consumer Engagement Team Ambassador

    5 days ago

    Sacramento, United States Monster Energy Full time

    Position Summary: The Consumer Engagement Team is a national marketing program for Monster Energy Company. The purpose of the program is to: Generate trial of Monster Energy Company products by consumers Communicate the brand specific messaging to consumers Assist with Lead Generation for Sales Division Develop and Strengthen Key Account Relationships Build...

  • Client Service Coordinator

    2 weeks ago

    Sacramento, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes theproductivity of the veterinary medical team (in terms of numbers of clients and pets), ensures goodcommunication with associates and clients, and coordinates the care of clients and pets in a happy,welcoming,...

  • Personal Trainer

    5 days ago

    Sacramento, United States Crunch Norcal LLC Full time

    Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.  Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and...