INFORMATION TECHNOLOGY SPECIALIST

Duties
• You will aid in the direction of a team of IT professionals located throughout the installation to ensure system and application availability 24/7.
• You will manage the operations, utilizing an ITSM framework, of all IT activities aboard the installation.
• You will enforce IA standards, plans, polices and/or procedures governing DON, DOD, USMC and reginal IT capability operation, integrity, security, compliancy, availability and sustainment including IP video surveillance.
• You will provide technical advice and expertise in support of IT issues that impact the installation and its customers
Requirements Conditions of Employment
• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check
To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites
You must be able to travel on military and commercial aircraft for extended periods of time.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty
Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You will be required to obtain and maintain a current DoDM 8140.03 certification
Qualifications GS-11 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector
Specialized experience must demonstrate the following: (1) Applying IT knowledge of capabilities and limitations of software and hardware to analyze system design and programming techniques
Appling IT principles and practices sufficient to discuss and/or assess issues to ensure resolution; AND (3) Managing IT program in at least one functional area to overall business planning and progress technology and systems forward
GS-12 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector
Specialized experience must demonstrate the following: 1) Serving as technical expert for one or more complete systems, modules, applications, or equivalent (e.g., data storage, software applications, networking); 2) Developing functional requirements and specifications for systems that meet business requirements; 3) Carrying out IT design studies to determine feasibility of requirements and design alternatives and to develop and/or modify critical portions of functional analysis documents; 4) Providing advice and assistance to customers while troubleshooting complex system problems, minimizing interruptions in customers' ability to carry out critical business activities; 5) Applying knowledge of Functional Business Processes in a Systems, Applications, and Products
In addition to the specialized experience stated above your resume must demonstrate one year of experience supporting the following competencies: 1
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
IT-related experience demonstrating this competency include: Installing and maintaining software and hardware, control current versions and future releases of applications software, and documenting the physical configuration of an information system
2
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
IT-related experience demonstrating this competency include: Consulting with customers to refine functional requirements and translate functional requirements into design specifications
3
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
IT-related experience demonstrating this competency include: Consulting with application developers and system owners to determine the effect on end user applications resulting from changes to the operating environment (e.g., new software or hardware installations)
4
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
IT-related experience demonstrating this competency include: Applying and troubleshooting security settings, anticipating future problems related to inability to apply security settings and providing recommendations to leadership as well as documentation of alternative courses of action if unable to implement expected settings
Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social)
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment
Education GS-11 In lieu of specialized experience listed in the Qualifications section, applicants may qualify based on education as follows: Ph.D
or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D
or equivalent doctoral degree A transcript must be submitted with your application if qualifying using education
See Required Documents for additional information
Additional information This position is covered by the Department of Defense Priority Placement Program
This announcement uses the OPM Federal Wide direct hire authority to recruit and appoint qualified candidates to certain positions in the competitive service
Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees
A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee
A relocation incentive may be authorized
Several vacancies may be filled
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants
Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf
Veteran's preference does not apply when selecting individuals under this specific hiring authority
However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.
• Benefits Help A career with the U.S
government provides employees with a comprehensive benefits package
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
Opens in a new window Learn more about federal benefits
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
Contact the hiring agency for more information on the specific benefits offered
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered
Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position
Therefore, we encourage you to be clear and specific when describing your experience
As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer
You will be rated based on the information provided in your resume, along with your supporting documentation
If selected, you may be required to provide additional supporting documentation
If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified
Please follow all instructions carefully.

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