Hardware/Software Installation Technician with Security Clearance
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Summary:
As a Hardware/Software Installation Technician, you will be responsible for the installation, configuration, and maintenance of computer hardware and software systems
You will play a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently to support our organization's operations.
Responsibilities:
Hardware Installation and Configuration:
Install, configure, and upgrade computer hardware components, including desktops, laptops, servers, and peripherals, smart phones, Voice-over-Internet Protocol (VOIP) telephones, and component equipment, and the associated data and information they contain.
Perform Client-level Personal Wireless Communications Systems (PWCS) functions.
Troubleshoot and resolve hardware issues, such as malfunctioning components or connectivity problems.
Software Installation and Configuration:
Install, configure, and update software applications, operating systems, and drivers.
Ensure software licensing compliance and maintain accurate records.
User Support:
Provide technical support to end-users for hardware and software-related issues.
Assist users with setting up and troubleshooting software applications.
Inventory Management:
Maintain an accurate inventory of computer hardware, software licenses, and related assets.
Assist in procurement and asset tracking processes.
Documentation:
Create and maintain documentation for hardware and software installation procedures.
Generate reports on installed hardware and software inventory.
Security and Compliance:
Ensure that installed software and hardware comply with security policies and standards.
Assist in implementing security updates and patches.
Collaboration:
Collaborate with IT teams to support technology initiatives and projects.
Work with vendors for hardware and software procurement and support.
Qualifications:
Strong knowledge of computer hardware components, operating systems, and software applications.
Experience with Client-level Personal Wireless Communication Systems (PWCS)
Familiarity with troubleshooting hardware and software issues.
Excellent problem-solving and customer service skills.
Strong organizational and time management abilities.
Effective communication and teamwork skills.
Willingness to stay updated on the latest technology trends and developments.
Education/Experience: At least 5 years of proven Hardware/Software Installation experience.
Security Clearance: Active US Government Secret
Certifications: Verifiable CompTIA Security + certification
Duty Location: Colorado Springs, Colorado
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