Hardware Technician with Security Clearance
4 weeks ago
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment
Conducts sites surveys; assesses and documents current site configuration and user requirements
Analyzes existing requirements and prepares specifications for hardware acquisitions
Develops hardware installation schedules
Prepares drawings documenting configuration changes at each site
Prepares site installation and test reports
Trains site personnel in proper use of hardware
Builds specialized interconnecting cables
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs REQUIREMENTS Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and a minimum of four (4) years of experience
Equivalent education and experience: Associate’s degree and two (2) years of experience
Must have one of the following 8570 certifications: A+ CE, NET+ or Sec+ Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Outstanding communication skills to relate with team members and support workers
Must to be able to lift 50 lbs.
Must be able to rive company vehicle.
Must be available to work some 8 hour shift between the hours of 6am-6pm, as determined by management
Required Clearance: Candidate must have a TS/SCI polygraph clearance
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