Manager/Disability Services Experienced to Expert Level

Responsibilities Managers assure the effective and efficient implementation of Agency policies and directives by directing and coordinating diverse work programs through their subordinate division-level managers, first-line supervisors, and/or staff elements.

Responsibilities for the Disability Services Manager include:

• Determine organizational structure; assign work across organizational elements and to employees with diverse work roles.
• Manage organization or unit's personnel processes, including promotions, awards, staffing, hiring, resource management, performance management.
• Oversee, direct or manage the Disability Services budget.
• Serve as a resource for employees with disabilities.
• Work closely with Human Resources, legal, and facilities entities to ensure Americans With Disabilities Act (ADA) compliance.
• Stay informed of current ADA and related laws, regulations, and guidelines. Leverage the diversity of their work force to create innovative solutions that support the Agency's mission. Contribute to the Agency Strategic Plan based on their understanding of the mission they lead. Advise their senior management or leadership on organizational matters, offer recommendations, and provide liaison as required for the organization.

Job Summary Managing and leading people is a priority at NSA so that diversity, creativity, and innovation are cultivated and applied to support the Agency's mission. This position leads a cadre of disability service professionals (employees and contract provided) to include sign language interpreters, captioners, personal assistant service providers and notetakers. If you want to lead and manage employees to deliver disability services that positively affect operations and support then this job is for you

Qualifications The qualifications listed are the minimum acceptable to be considered for this position.

Degree in any field acceptable.

SENIOR

Entry is with a Bachelor's degree plus 6 years of relevant experience, or a Master's degree plus 4 years of relevant experience, or a Doctoral degree plus 2 years of relevant experience. A high school diploma or GED plus 10 years of relevant experience, or an Associate's degree plus 8 years of relevant experience may be considered.

Relevant experience must be formal or informal supervisory experience (e.g., team lead), and specialized experience in a subject matter related to the position in which the candidate is applying. At least 3 years of formal management experience and experience within the IC/DoD is preferred. The Mid-Level Leadership Program is strongly preferred (must be completed within 6 months of starting the position).

EXPERT

Entry is with a Bachelor's degree plus 9 years of relevant experience, or a Master's degree plus 7 years of relevant experience, or a Doctoral degree plus 5 years of relevant experience. A high school diploma or GED plus 13 years of relevant experience, or an Associate's degree plus 11 years of relevant experience may be considered.

Relevant experience must be formal supervisory experience, and specialized experience in a subject matter related to the position in which the candidate is applying. In addition, may also include informal supervisory experience (e.g., team lead). At least 5 years of formal management experience and experience within the IC/DoD is preferred.

Competencies

• Excellent verbal and written communication skills
• Deep understanding of the Deaf Culture
• Basic American Sign Language (ASL) skills highly desired
• Adhere to all Agency policy and procedures
• Work well with all levels of management
• Work well in high-visibility, fast paced, dynamic environment
• Strong interpersonal and customer service skills
• Extensive knowledge of the American with Disabilities Act (ADA) and related laws and regulations.
• Experience managing disability services employees in global organizations.
• Capable of leading teams and collaborating with a broad range of stakeholders in a variety of skill fields.
• Familiarity with disability related programs and modern philosophies and approaches to delivering disability services

Pay, Benefits, & Work Schedule Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.

Salary Range: $117,962 - $191,900 (Senior - Expert)

Salary range varies by location, work level, and relevant experience to the position.

On the job training, internal NSA courses, and external training will be made available based on the need and experience of the selectee.

Benefits: NSA offers excellent benefits to include relocation assistance, flexible work schedules, generous leave programs, paid personal fitness time, training and continuing education classes, health and life insurance, Federal Thrift Savings Plan (TSP), and a Federal retirement plan.

Work Schedule: This is a full-time position, Monday - Friday, with basic 8hr/day work requirement between 6:00 a.m. and 6:00 p.m. (flexible).

How to apply Apply soonest, as job postings can close earlier than stated end dates due to changes in requirements. It is important to review and note the minimum qualifications, as only those applicants who meet the required qualifications will be contacted to continue the employment process. Please populate the resume tool to showcase any relevant work experience and education related to the position and answer any applicable screening questions. Information collected will be used to determine eligibility, and failure to provide accurate information may result in disqualification for this position.

A confirmation email will be sent after submission of the first application and also after any future updates to submitted applications. Due to time sensitive communications regarding applications, please ensure your spam filters are configured to accept email from noreply@intelligencecareers.gov. For job vacancies that include stated testing requirements, also include the following: @uwe.nsa.gov, @nsa.gov, and @pearson.com

U.S. Citizenship is required for all applicants. NSA is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph. Reasonable accommodations may be provided to applicants with disabilities during the application and hiring process where appropriate. Please visit our Diversity link for more information https://www.intelligencecareers.gov/NSA/diversity-and-inclusion.

DCIPS Disclaimer The National Security Agency (NSA) is part of the DoD Intelligence Community Defense Civilian Intelligence Personnel System (DCIPS). All positions in the NSA are in the Excepted Services under 10 United States Codes (USC) 1601 appointment authority. DoD Components with DCIPS positions apply Veterans' Preference to eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you may be asked to submit documents verifying your eligibility.