DESKTOP SUPPORT L2
3 weeks ago
Job Description
Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms.
What you ll be doing:
o Develop a technical understanding of corporate IT environment so you can effectively support our users.
o Answer to local and remote users configuration questions and other requests, helping them to solve problems.
o Work together with site managers and developers to guarantee an efficient IT environment for our SW engineers.
o Work to automate maintenance tasks.
o Develop solutions which empower users to solve problems on their own and document the solutions
o Help to plan HW and SW allocation ahead of time, especially for new employees
o PC/Laptop refresh machine build with Admin duties.
o Picking up Global IT Desktop tickets
o Office move installing Client, phones, Monitors, the move, meeting room TVs setup, support
o Check/refurbish/reimage/proactive check a dozen user laptops
o Supervising 3rd party vendors
o Define mobile contract needs
o Procurement duties
For this, you need a deep understanding and experience with:
o Windows laptop administration and problem solving
o Windows desktop environments such as Windows 11, Mac, Office 365, Duo, Cisco VPN
o Microsoft Autopilot
o TCP/IP networking setup and solutions to common configuration problems
o DNS, NIS, and DHCP administration
o Jam F and Intune
What else we need to see:
o Fluent English Speaker.
o A passionate dedication to providing excellence in IT support to your users
o User application experience in a PC and mobile environment
o Good all round user support in a global office environment
o Be familiar with a ticketing system for user requests.
o Have great personable skills and a good communicator
o Someone who is helpful with a can do attitude
o Always willing to learn new things and willing to learn from mistakes
o Good organization and communication skills
-
Santa Clara, United States SoftHQ, Inc. Full timeTitle : Desktop Support L2 Location : Santa Clara ,CA Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: o Develop a technical understanding of corporate IT environment so you can...
-
Deskside Support Technician
1 month ago
Santa Clara, United States The Rockridge Group Full timeJob DescriptionJob DescriptionJob Title: Deskside Support Technician – L2Location: Milpitas, CA 95035Summary:We are looking to hire a skilled L2 Deskside Support Technician to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software...
-
Desktop Support Engineer
7 days ago
Santa Clara, United States ReqRoute Inc Full timeJob Roll: Desktop Support Engineer Location: Santa Clara CA Term: Contract This role is L2 Support/Advanced Support which requires someone with In depth knowledge on OS troubleshooting (Windows, Mac) and some basic Linux Knowledge, o365 troubleshooting skills, good Hardware troubleshooting knowledge etc. As a Desktop Support Engineer: Provide onsite/remote...
-
Desktop Support
1 month ago
Santa Clara, United States QUANTUM WORLD TELE SERVICES PRIVATE LIMITED Full timeA senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service. They use various tools as a consumer such as In Tune, JAMF, SCCM, Okta, Ninja One, Active Directory, Azure...
-
L2 MAC Support
2 weeks ago
Santa Clara, United States S2SSoft Full timeS2S Soft is a Global IT Solutions and Services company with unmatched expertise spread across various Industrial Internet like IT Staff, Document Management, Software Development, Mechanical Design and Independent Software Vendors. Our clients have relied on us for providing Technology initiatives and support for their business processes in the areas of...
-
Desktop Support Engineer
2 weeks ago
Santa Clara, United States Diverse Lynx Full timeJob Title: Desktop Support Engineer Location: Onsite Day 1 - Santa Clara, CA Duration: Contract Job Description What are the top 3 skills required for this role? 1. Desktop Support experience in a Corporate environment doing Deskside Support, Field Services, Walkup Support & Exec /VIP Support. 2. AV Support - Conference room & Collaboration Tools support 3....
-
Senior Desktop Support Engineer
2 weeks ago
Santa Clara, United States Alchemy Software Solutions LLC Full timeAlchemy Software Solutions, a worldwide talent management company we help firms match the appropriate talent with the right employment openings. With a strong emphasis on developing long-term connections with both clients and candidates, our goal is to provide a smooth recruitment process that corresponds with your needs and beliefs. Role: Senior Desktop...
-
Senior Desktop Support Engineer
2 weeks ago
Santa Clara, United States Dice Full timeDice is the leading career destination for tech experts at every stage of their careers. Our client, Alchemy Software Solutions LLC, is seeking the following. Apply via Dice today! Alchemy Software Solutions, a worldwide talent management company we help firms match the appropriate talent with the right employment openings. With a strong emphasis on...
-
Executive Support
2 weeks ago
Santa Clara, United States Tech Mahindra (Americas) Inc. Full timeTitle- Executive Support (desktop/laptop)Location- SANTA CLARA, TX (USA) (Day1 Onsite).Type- FTE Mandatory Skills/JD: Install hardware and peripheral components like disk drives, printers, keyboards, and monitors. Load software packages such as operating systems and office applications. Customize and adapt current programs to satisfy Applied users needs....
-
Santa Clara, United States K-Tek Resourcing LLC Full timeRole - Desktop Mac Support Engineer Location with Zip Code - Santa Clara 95051 (Day 1 Onsite) Rate: US$30-35 Mandatory Skills - Windows/Mac/ Linux Job Description A senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance,...
-
Santa Clara, United States Sage IT Inc Full timeHi, Hope you are doing great. I am Anand, Technical Recruiter from Sage IT. Please take a look at the JD below and if you are interested in this opportunity, please reply with your updated resume. Title : Desktop Support Location : Santa Clara, CA Contract Job Description: Bachelor's degree or equivalent experience in information systems or related...
-
Desktop Support Technician
7 days ago
Santa Monica, United States 1872 Consulting Full timeDesktop Support Technician: 3-6 month contract Los Angeles, CA - onsite 5 days/week Summary This position will operate in a professional services environment, where we're looking for a Desktop Support Technician to provide white glove customer service. This individual will work with the Service Desk to resolve escalated tickets for technical issues that need...
-
Desktop Support Technician
2 weeks ago
Santa Monica, United States 1872 Consulting Full timeDesktop Support Technician: 3-6 month contract Los Angeles, CA - onsite 5 days/weekSummary This position will operate in a professional services environment, where we're looking for a Desktop Support Technician to provide white glove customer service. This individual will work with the Service Desk to resolve escalated tickets for technical issues that need...
-
Desktop Support Technician II
2 weeks ago
Santa Maria, United States MSRCosmos Full timeRequisition Title: Desktop Support Technician II Location: Onsite: Santa Maria, CA Will cover the San Luis Obispo area. Currently no sites in San Luis Obispo for contractor to report to, but they would report to the Santa Maria office Will be required to travel to PSC locations in the San Luis Obispo area JD: Need resource who can - configure, install...
-
desktop support technician
1 week ago
Santa Barbara, United States Randstad Full timedesktop support technician. santa barbara , california posted march 13, 2024 job details summary $24.69 - $24.70 per hour temp to perm no requirements category computer and mathematical occupations reference1045339 job details job summary: Randstad digital has a 3 month contract opportunity for a Level 1 Desktop/Device Tech in Santa Barbara, CA....
-
Systems Admin/ Desktop Support
2 weeks ago
Santa Barbara, United States Wise Men Consultants Full timeJob Title: Systems Admin/ Desktop SupportLocation: Santa Barbara, CA (Onsite)Duration: Fulltime/PermanentAdditional notes: Local Candidates ONLY Windows 365Desktop/Office support a go getter type personalitySupport Network/phone systemsRack servers, load software, troubleshoot problemsSupport mobile phones
-
Desktop Support Technician
7 days ago
Santa Barbara, United States Randstad USA Full timejob summary: Randstad digital has a 3 month contract opportunity for a Level 1 Desktop/Device Tech in Santa Barbara, CA. This position will support sites located throughout the Santa Barbara area. Entry level candidates with any technical education or certifications are encouraged to apply! Job Description Assists with providing problem resolution,...
-
Desktop Support Technician
1 week ago
Santa Barbara, California, United States Randstad USA Full timejob summary: Randstad digital has a 3 month contract opportunity for a Level 1 Desktop/Device Tech in Santa Barbara, CA. This position will support sites located throughout the Santa Barbara area. Entry level candidates with any technical education or certifications are encouraged to apply Job Description Assists with providing problem resolution,...
-
Desktop Support Engineer
1 week ago
Santa Clarita, United States ConsultNet Technology Services and Solutions Full timeIT Support TechnicianValencia, CA- 100% onsiteDirect Hire$22- $26 an hourImmediate hire. Will be responsible for timely initial response to helpdesk requests, scanning operations, and first line of support for users to resolve general PC and computing related problems. Will handle dispatch of tickets through proper categorization and queuing of requests....
-
Desktop Support Engineer
2 days ago
Santa Clarita, United States ConsultNet Technology Services and Solutions Full timeIT Support Technician Valencia, CA- 100% onsite Direct Hire $22- $26 an hour Immediate hire. Will be responsible for timely initial response to helpdesk requests, scanning operations, and first line of support for users to resolve general PC and computing related problems. Will handle dispatch of tickets through proper categorization and queuing of...